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Managing, Controlling, and Improving Quality - 11 edition

Managing, Controlling, and Improving Quality (ISBN10: 0471697915; ISBN13: 9780471697916)
ISBN13: 978-0471697916
ISBN10: 0471697915

Summary: This book presents an organized approach to quality management, control, and improvement. Because quality problems usually are the outcome of uncontrolled or excessive variability, statistical tools and other analytical methods play an important role in solving these problems. However, these techniques need to be implemented within a management structure that will ensure success. This text focuses on both the management structure and the statistical and analytical tools. It organizes ...show more and presents this material according to many years of teaching, research, and professional practice across a wide range of business and industrial settings. ...show less

Edition/Copyright: 11
Cover: Hardback
Publisher: John Wiley & Sons, Inc.
Published: 04/12/2010
International: No

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