Summary: Managing Fire and Rescue Services is your complete guide to fire and EMS management, perfect as a desktop reference, or self-study and training tool.
ICMA's new textbook Managing Fire and Rescue Services provides you with comprehensive coverage of fire, emergency medical, and rescue services management, including:
Special features include:
Managing Fire and Rescue Services is the successor to ICMA's well-received and widely used Managing Fire Services, the second edition of which was published in 1988. Just as the challenges and problems facing fire service and local government leaders today are significantly different from those that faced them fourteen years ago, so, too, the topics covered in this book differ significantly from those covered in the earlier volume.
Identifying and Managing Risks in Your Community
The book walks you step by step through a strategic planning process to identify, analyze, and evaluate potential risks and hazards in your community. A critical part of the process is the assessment of buildings and facilities and code enforcement. Then you'll analyze how to manage the risks you've identified by
Performance Measurement and Benchmarking
The extensive chapter on performance measurement and organizational improvement could be a book on its own, packed with detailed information to establish or enhance a performance measurement program. You'll learn the importance of investigating and evaluating the reasons for high or low performance levels and of using the findings to develop and implement strategies, goals, and objectives for improvement.
The book discusses how performance measurement supports results-based budgeting, which devotes resources to specific community or organizational needs that have been identified by the community's strategic plan or the department's service improvement plan. Financial management coverage includes budgeting, full costing, monitoring and reporting, managing financial risks and exposures, managing assets, and identifying potential sources of revenue.
The Latest Technology Trends
Managing Fire and Rescue Services gives you an in-depth look at information management systems and the growing technological capabilities available to the fire service, such as security requirements, software and hardware, outsourcing, and computer mapping. Written for the manager who may have only minimal familiarity with computers, the book outlines the basic principles of designing and maintaining a management information system (MIS) for storing and processing data.
Managing Fire and Rescue Services is your complete source for the latest fire and emergency management information and issues. ...show less