Summary: Managing Fire and Rescue Services is your complete guide to fire and EMS management, perfect as a desktop reference, or self-study and training tool.
ICMA's new textbook Managing Fire and Rescue Services provides you with comprehensive coverage of fire, emergency medical, and rescue services management, including:
- Performance measurement
- Fire prevention and life safety education
- Tec ...show morehnology and information management
- Terrorism and disaster preparedness
- Intergovernmental cooperation
- Risk management
- Legal, liability, and regulatory issues
- Health and wellness
Managing Fire and Rescue Services covers all the nuts and bolts of organizing and deploying resources, including organizational structure, fire station location planning, fiscal management, maintenance and replacement of vehicles and equipment, and personnel practices. The coverage of human resource management includes recruitment and selection, promotion, diversity, labor relations, and the impact of external mandates. The section on leadership explores best management practices, employee empowerment, and implementing change.
Special features include:
A Proven Best Seller
- Dozens of examples and case studies from cities and counties of different sizes throughout the U.S. and Canada
- Special coverage of considerations important to small communities
- A broad perspective provided by expert authors -- a cross-section of experienced professionals from throughout North America
- New coverage of health and wellness to ensure and maintain the health and well-being of firefighters
- The latest information about communication systems and Emergency Response Centers
- Pitfalls to avoid, tips, and practical suggestions for meeting challenges
- 118 sidebars throughout the textbook providing case studies, checklists, charts, detailed explanations, regulatory and standards information, and much more.
Managing Fire and Rescue Services is the successor to ICMA's well-received and widely used Managing Fire Services, the second edition of which was published in 1988. Just as the challenges and problems facing fire service and local government leaders today are significantly different from those that faced them fourteen years ago, so, too, the topics covered in this book differ significantly from those covered in the earlier volume. Identifying and Managing Risks in Your Community
The book walks you step by step through a strategic planning process to identify, analyze, and evaluate potential risks and hazards in your community. A critical part of the process is the assessment of buildings and facilities and code enforcement. Then you'll analyze how to manage the risks you've identified by
Performance Measurement and Benchmarking
- Assessing current fire department services and resources, including mutual aid agreements with other communities
- Planning prevention, training, and education
- Budgeting costs
- Prioritizing risk management strategies.
The extensive chapter on performance measurement and organizational improvement could be a book on its own, packed with detailed information to establish or enhance a performance measurement program. You'll learn the importance of investigating and evaluating the reasons for high or low performance levels and of using the findings to develop and implement strategies, goals, and objectives for improvement.
The book discusses how performance measurement supports results-based budgeting, which devotes resources to specific community or organizational needs that have been identified by the community's strategic plan or the department's service improvement plan. Financial management coverage includes budgeting, full costing, monitoring and reporting, managing financial risks and exposures, managing assets, and identifying potential sources of revenue.
The Latest Technology Trends
Managing Fire and Rescue Services gives you an in-depth look at information management systems and the growing technological capabilities available to the fire service, such as security requirements, software and hardware, outsourcing, and computer mapping. Written for the manager who may have only minimal familiarity with computers, the book outlines the basic principles of designing and maintaining a management information system (MIS) for storing and processing data.
Managing Fire and Rescue Services is your complete source for the latest fire and emergency management information and issues. ...show lessEdition/Copyright: 3RD 02
Publisher: International City/County Management Association