Buy Textbooks  |  Rent Textbooks  |  Sell Textbooks  |  eTextbooks
Help  |  Questions? 1-877-292-6442
Hello, Sign In
Your Account
0

Managing Front Office Operations - With Access - 8th edition

Managing Front Office Operations - With Access (ISBN10: 0866123865; ISBN13: 9780866123860)
ISBN13: 978-0866123860
ISBN10: 0866123865

This edition has also been released as:
ISBN13: 978-0133097108
ISBN10: 0133097102

Summary: This best-selling textbook provides an in-depth look at management of the front office and how this department interacts with other hotel departments to create a memorable guest experience. The eighth edition been revised with new material on the potential impact of automated information technologies on a variety of front office functions. This edition also includes new information on revenue managers, how blogging and social networking affect hotels, manual backup procedures for aut ...show moreomated system failure, identity theft prevention, payment card security standards, and green hotels. In addition, important discussions of front office operations have been expanded throughout the text, especially with respect to human resources management, business forecasting, revenue management, budget planning, and front office staff interaction with sales, housekeeping, and security personnel. ...show less

Edition/Copyright: 8TH 09
Cover: Paperback
Publisher: Educational Institute of Am. Hotel & Motel Assoc.
Published: 01/28/2009
International: No



List Price: $121.95
Used  Currently Sold Out
New  Currently Sold Out
Rental $9.99
Due back 12/19/2014
Rental
Save $111.96 (92%)
  • Free return shipping
  • In stock
  • 21-day satisfaction guarantee
CDs or access codes may not be included
Marketplace sellers starting at $1.99

8 more offers below.

The Marketplace on Textbooks.com
Additional Sellers for Managing Front Office Operations - With Access
Just for you, we curate a growing list of independent booksellers, giving you even MORE choices when shopping for your textbooks.
Keep in mind: Marketplace orders do NOT qualify for free shipping. More about the MarketplaceMore about the Marketplace

Filter by:   All (8)  |  New (1)  |  Like New (2)  |  Very Good (2)  |  Good (3)

Price
 
Condition
Seller
Comments
$1.99
+$3.99 s/h
Add marketplace to your cart
Good
SellBackYourBook
Aurora, IL
Seller Rating: 4.46
0866123865 Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc... All day low prices, buy from us sell to us we do it all!!
$4.19
+$3.99 s/h
Add marketplace to your cart
LikeNew
LOOK AT A BOOK OH
Miamisburg, OH
Seller Rating: 4.65
Fine New book for a used price. We Pack Carefully and Ship Daily!
$17.13
+$3.99 s/h
Add marketplace to your cart
VeryGood
Better World Books
Mishawaka, IN
Seller Rating: 4.63
Great condition for a used book! Minimal wear. 100% Money Back Guarantee. Shipped to over one million happy customers. Your purchase benefits world literacy!
$17.45
+$3.99 s/h
Add marketplace to your cart
Good
ocbookstx
Richardson, TX
Seller Rating: 3.82
0866123865 COLLEGE TEXTBOOK - WE DO NOT SHIP TO AK OR HI - New items are sent as they were shipped to us. Used Items may or may not include access codes, cds, or supplemental materials. Item may have ...show morevarying amounts of stickers, highlighting or tape. We ship all orders within 1 business day. ...show less
Page:   1  
Close
Close
Close