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Managing Quality - Text Only - 2nd edition

Managing Quality - Text Only (ISBN10: 0131018183; ISBN13: 9780131018181)
ISBN13: 978-0131018181
ISBN10: 0131018183

Summary: For undergraduate and graduate courses in quality management, found in the department of management, operations management, marketing, or engineering.

This text is a comprehensive introduction to the field of quality management, integrating the emerging body of knowledge in the areas of quality theory, quality assurance, and quality control. The author's practical approach provides examples, allowing students to participate in and manage quality improvement ...show more in manufacturing, government, and service organizations. ...show less

Edition/Copyright: 2ND 04
Cover: Hardcover
Publisher: Prentice Hall, Inc.
Published: 08/28/2003
International: No

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