* Features such as Tip and Communication Coach boxes supplement the question and answer format of the book and provide ''real world'' stories. * Each chapter includes FAQs and ends with a ''Take-Away Tips'' summary. * Topics include building relationships; speaking skills; writing reports, memos, and articles; how to run effective meetings, how to and how not to use social media, and cross-cultural communication. * Nurse examples will resonate with readers.Edition/Copyright: 10
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