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Office : Procedures and Technology

Office : Procedures and Technology - 3rd edition

Office : Procedures and Technology - 3rd edition

ISBN13: 9780538667364

ISBN10: 0538667362

Office : Procedures and Technology by Mary Ellen Oliverio, William R. Pasewark and Bonnie R. White - ISBN 9780538667364
Edition: 3RD 98
Copyright: 1998
Publisher: South-Western Publishing Co.
Published: 1998
International: No
Office : Procedures and Technology by Mary Ellen Oliverio, William R. Pasewark and Bonnie R. White - ISBN 9780538667364

ISBN13: 9780538667364

ISBN10: 0538667362

Summary

The Office: Procedures and Technology, 3rd Edition, is a completely updated, comprehensive overview of office procedures and concepts. Today's students are introduced to the effects of technology on the office of tomorrow. By focusing on the skills necessary for office workers at every level, this new edition examines evolving technologies (from multimedia, to the Internet, to E-mail) while highlighting the interpersonal skills vital to a successful career.

Author Bio

Oliverio, Mary Ellen : Pace University New York, NY


Pasewark, William R. : Texas Tech University


White, Bonnie R. : Auburn University Auburn, AL

Table of Contents

Table of Contents

PART 1 THE OFFICE IN THE BUSINESS WORLD

1 The Office in a Changing Business World.
2 Office Competencies.

PART 2 COMMUNICATING EFFECTIVELY

3 Communicating in the Office.

PART 3 MANAGING INFORMATION TO ENHANCE PRODUCTIVITY

4 Information, A Vital Business Resource.
5 Communicating in Written Form.
6 Communicating Via Presentation.
7 Processing and Understanding Financial Information.

PART 4 MANAGING TIME, TASKS, AND RECORDS

8 Time and Work station Management.
9 Meetings and Travel.
10 Records Management Systems.
11 Managing Records.

PART 5 MAIL AND TELECOMMUNICATIONS SYSTEMS

12 Processing Mail.
13 Telephone Systems and Procedures.
14 Telecommunications Systems.

PART 6 PERSONAL AND CAREER DEVELOPMENT

15 Planning and Advancing Your Career.
16 Working with Others.