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Office Procedures for Administrative Professionals - With Cd (Canadian)

Office Procedures for Administrative Professionals - With Cd (Canadian) - 05 edition

ISBN13: 978-0176415723

Cover of Office Procedures for Administrative Professionals - With Cd (Canadian) 05 (ISBN 978-0176415723)
ISBN13: 978-0176415723
ISBN10: 0176415726
Cover type:
Edition/Copyright: 05
Publisher: Nelson Thomson Learning
Published: 2005
International: No

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Other Editions for Office Procedures for Administrative Professionals - With Cd (Canadian)

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Office Procedures for Administrative Professionals - With Cd (Canadian) - 05 edition

ISBN13: 978-0176415723

Patsy Fulton-Calkins and Diane Blaney

ISBN13: 978-0176415723
ISBN10: 0176415726
Cover type:
Edition/Copyright: 05
Publisher: Nelson Thomson Learning

Published: 2005
International: No
Summary

Maintaining a focus on preparing students for all levels of the office environment, the first Canadian edition of Office Procedures for Administrative Professionals provides in-depth coverage of the technological changes currently impacting the Canadian workplace. This text is designed to develop the knowledge and skills necessary for success in today's office environment in key areas such as communication, human relations, and time and stress management.

Table of Contents

Part 1. The Workplace. Succeeding in a Changing Workplace

Succeeding in the Work Environment
Telework
Time, Stress, and Anger Management
Ethical Behaviour and Workplace Standards

Part 2. Communication. Skills for a Diverse Working Environment

The Communication Process
Creating and Preparing Business Documents
Creating Effective Presentations
Telecommunications

Part 3. Office Administration. Providing Administrative Support

Mastering Technology
Information Distribution and Reprographics
Financial Transactions and Recordkeeping
Records Management
Workplace Visitors and Scheduling Appointments
Planning and Organizing Meetings and Conferences
Arranging for Business Travel

Part 4. Your Career. Planning for the Future

Your Career Path
Leadership
Glossary
Endnotes
Index

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Other Editions for Office Procedures for Administrative Professionals - With Cd (Canadian)

Cover of Administrative Professional: Procedures and Skills-With Access (Canada) 2nd edition

Administrative Professional: Procedures and Skills-With Access (Canada) - 2nd edition

ISBN13: 978-0176648381
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