ISBN13:978-0073377841 ISBN10: 0073377848 Edition/Copyright:10TH 09 Cover: Hardback Publisher:Richard D. Irwin, Inc. Published: 10/28/2008 International: No
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Dr. Stevenson is an associate professor of Decision Sciences in the College of Business at Rochester Institute of Technology. He teaches graduate and undergraduate courses in production/operations management, management science, quality concepts, and quality applications.
He is the author of textbooks in management science, statistics, as well as production/operations management. His articles have appeared in Management Science and Decision Sciences. He also serves as a consultant to the New York State Regents External Degree program. His current research interests are in quality applications.
Dr. Stevenson received a bachelor's degree in industrial engineering, and an M.B.A. and a Ph.D. in production/operations management from Syracuse University.
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Table of Contents 1 Introduction to operations management 2 2 Competitiveness, strategy, and productivity 34 3 Forecasting 64 4 Product and service design 120 5 Strategic capacity planning for products and services 168 6 Process selection and facility layout 216 7 Design of work systems 296 8 Location planning and analysis 346 9 Management of quality 380 10 Quality control 430 11 Inventory management 482 12 Aggregate planning 540 13 MRP and ERP 574 14 JIT and lean operations 616 15 Scheduling 654 16 Supply chain management 692 17 Project management 726 18 Waiting lines 778
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