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Operations Management

Operations Management - 10th edition

ISBN13: 978-0073377841

Cover of Operations Management 10TH 09 (ISBN 978-0073377841)
ISBN13: 978-0073377841
ISBN10: 0073377848
Cover type:
Edition/Copyright: 10TH 09
Publisher: Richard D. Irwin, Inc.
Published: 2009
International: No

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Operations Management - 10TH 09 edition

ISBN13: 978-0073377841

William J. Stevenson

ISBN13: 978-0073377841
ISBN10: 0073377848
Cover type:
Edition/Copyright: 10TH 09
Publisher: Richard D. Irwin, Inc.

Published: 2009
International: No

Author Bio

Dr. Stevenson is an associate professor of Decision Sciences in the College of Business at Rochester Institute of Technology. He teaches graduate and undergraduate courses in production/operations management, management science, quality concepts, and quality applications.

He is the author of textbooks in management science, statistics, as well as production/operations management. His articles have appeared in Management Science and Decision Sciences. He also serves as a consultant to the New York State Regents External Degree program. His current research interests are in quality applications.

Dr. Stevenson received a bachelor's degree in industrial engineering, and an M.B.A. and a Ph.D. in production/operations management from Syracuse University.

Table of Contents

Table of Contents
1 Introduction to operations management 2
2 Competitiveness, strategy, and productivity 34
3 Forecasting 64
4 Product and service design 120
5 Strategic capacity planning for products and services 168
6 Process selection and facility layout 216
7 Design of work systems 296
8 Location planning and analysis 346
9 Management of quality 380
10 Quality control 430
11 Inventory management 482
12 Aggregate planning 540
13 MRP and ERP 574
14 JIT and lean operations 616
15 Scheduling 654
16 Supply chain management 692
17 Project management 726
18 Waiting lines 778

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Cover of Operations Management 11th edition

Operations Management - 11th edition

ISBN13: 978-0073525259
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