Ship-Ship-Hooray! Free Shipping on $25+ Details >
Operations Management : Integrating Manufacturing and Services- With CD

Operations Management : Integrating Manufacturing and Services- With CD - 5th edition

Operations Management : Integrating Manufacturing and Services- With CD - 5th edition

ISBN13: 9780072994353

ISBN10: 0072994355

Operations Management : Integrating Manufacturing and Services- With CD by Mark Davis and Janelle Heineke - ISBN 9780072994353
Edition: 5TH 05
Copyright: 2005
Publisher: Richard D. Irwin, Inc.
Published: 2005
International: No
Operations Management : Integrating Manufacturing and Services- With CD by Mark Davis and Janelle Heineke - ISBN 9780072994353

ISBN13: 9780072994353

ISBN10: 0072994355

Edition: 5TH 05

Other Editions of Operations Management : Integrating Manufacturing and Services- With CD

Summary

New Features

  • Feature: New Co-author brings strong services perspective to the book. Benefit: A book with an already strong services orientation is made even stronger by Janelle Heineke, a well-respected name in the field who is also the co-author, with Davis, of the MHI title, Managing Services.
  • Feature: New title and new organization reflect a stronger managerial perspective. The chapters in the book are now grouped into five distinct sections: "Operations Management in Today's Business Environment", "Process Decisions", "Facilities Decisions", "Aggregate Planning and Inventory Decisions" and "Daily Operational Decisions". Benefit: Offers greater clarity and focus for students--giving them a telescopic, 'big picture' view of operations; instructors benefit from a more logical grouping of topics to teach
  • Feature: This new edition emphasizes how technology--especially information technology--permits managers to add more value for customers while simultaneously keeping costs down. Benefit: Students learn how technology can be used to solve business problems.
  • Feature: New chapter, entitled ''Integrating Manufacturing and Services'' underscores and details the theme of the book. Benefit: Unlike many operations management texts, which are based strictly on a manufacturing model, Davis and Heineke examine both the similarities and differences between manufacturing and services and explore the practical means for their integration.
  • Feature: New chapter on "Lean Operations and Process Improvement". Benefit: This expands the coverage of process design and improvement with an additional chapter on business processes. This chapter is designed to offer students a practical example of process improvement by showing how an operation can be made more efficient and productive as a result of it.
  • Feature: Supply Chain Management chapter now introduced early in the book. Benefit: Students not only learn about the supply chain but see how it works as an integrating mechanism within and without the organization.
  • Feature: New ''Web Action Learning Exercises'' and ''Interactive Java Applets'' offer new elements of internet-based pedagogy. Benefit: Today's students, well versed in internet use, are now given avenues of learning with the new edition that acknowledge and use the new technologies with which they are familiar.

Other Editions of Operations Management : Integrating Manufacturing and Services- With CD

Fundamentals of Operations Management - With CD by Mark Davis, Nicholas J. Aquilano and Richard B. Chase - ISBN 9780072975413