Win $250 in textbooks! Enter now >
Procedures and Theory for Administrative Professionals - With CD and Workbook

Procedures and Theory for Administrative Professionals - With CD and Workbook - 5th edition

Procedures and Theory for Administrative Professionals - With CD and Workbook - 5th edition

ISBN13: 9780324207958

ISBN10: 0324207956

Procedures and Theory for Administrative Professionals - With CD and Workbook by Patsy Fulton-Calkins and Karin Stulz - ISBN 9780324207958
Edition: 5TH 04
Copyright: 2004
Publisher: South-Western Publishing Co.
Published: 2004
International: No
Procedures and Theory for Administrative Professionals - With CD and Workbook by Patsy Fulton-Calkins and Karin Stulz - ISBN 9780324207958

ISBN13: 9780324207958

ISBN10: 0324207956

Edition: 5TH 04
Well, that's no good. Unfortunately, this edition is currently out of stock. Please check back soon.

Other Editions of Procedures and Theory for Administrative Professionals - With CD and Workbook

Summary

This new edition of Procedures for the Office Professional is designed to prepare the adminstrative professional to fulfill a challenging role in today's workplace. Employees must be able to adjust to a diversified workforce with emerging technologies and be prepared to function in an expanding and global marketplace. This text equips users to better handle these changes by providing instruction and activities directed toward technology, communication and human relations. The creative thinking and lifelong learning encouraged provides users with opportunities for unique solutions and ideas.

Benefits:

  • NEW! WebTutors will provide updated office applications, critical thinking activities, and offer more web research activities.
  • The text is organized around an Integrated Learning System with emphasis on learning activities that are tied directly to goals, critical thinking and team-building activities, and technical skills.
  • Includes a required Student CD that contains activities and model documents.
  • NEW! Soft Skills integrated throughout the text are introduced to "round out" the office education process.
  • NEW! Anger Management is introduced along with tips on making it a part of everyday behavior.
  • NEW! Technology has been expanded to include a Web activity in each chapter.
  • NEW! Glossary of Terms are included at the end of the text.

Table of Contents

Table of Contents

1. The Workplace--Constantly Changing

2. Anger, Stress, and Time Management

3. Ethical Behavior

4. Workplace Environment and Team

5. The Communication Process

6. Written Communication

7. Presentation Skills

8. Telecommunications

9. Workplace Mail

10. Computer Hardware

11. Computer Software

12. Reprographics

13. Telework

14. Filing Rules and Procedures

15. Records Technology

16. Financial Documents

17. Effective Meetings and Conferences

18. Travel Arrangements

19. Job Application

20. Leadership

Other Editions of Procedures and Theory for Administrative Professionals - With CD and Workbook

Procedure and Theory for Administrative Professionals - With CD by Patsy Fulton - Calkins and Karin M. Stulz - ISBN 9780538730525