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Professional Front Office Management - 07 edition

Professional Front Office Management (ISBN10: 0131700693; ISBN13: 9780131700697)
ISBN13: 978-0131700697
ISBN10: 0131700693

Summary: Appropriate for the Front Office Operations or Front Desk Operations course in Hospitality Management departments.

The text details policies and procedures that address the department's critical role of serving guests, coordinating employee communcation and utilizing technology to benefit guests, staff and owners. The front office is the "hub" of the property's communications and operations systems and usually the first point of contact for a hote
l guest.
...show more
Summary: Appropriate for the Front Office Operations or Front Desk Operations course in Hospitality Management departments.

The text details policies and procedures that address the department's critical role of serving guests, coordinating employee communcation and utilizing technology to benefit guests, staff and owners. The front office is the "hub" of the property's communications and operations systems and usually the first point of contact for a hotel guest. ...show less

Edition/Copyright: 07
Cover: Hardback
Publisher: Prentice Hall, Inc.
Year Published: 2007
International: No

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