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Professional Front Office Management - 07 edition

Professional Front Office Management (ISBN10: 0131700693; ISBN13: 9780131700697)
ISBN13: 978-0131700697
ISBN10: 0131700693

Summary: Appropriate for the Front Office Operations or Front Desk Operations course in Hospitality Management departments.

The text details policies and procedures that address the department's critical role of serving guests, coordinating employee communcation and utilizing technology to benefit guests, staff and owners. The front office is the "hub" of the property's communications and operations systems and usually the first point of contact for a hote
l guest.
...show more
Summary: Appropriate for the Front Office Operations or Front Desk Operations course in Hospitality Management departments.

The text details policies and procedures that address the department's critical role of serving guests, coordinating employee communcation and utilizing technology to benefit guests, staff and owners. The front office is the "hub" of the property's communications and operations systems and usually the first point of contact for a hotel guest. ...show less

Edition/Copyright: 07
Cover: Hardback
Publisher: Prentice Hall, Inc.
Published: 02/24/2006
International: No

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0131700693 BRAND NEW W/FAST SHIPPING! This item is: Professional Front Office Management, 1st Ed., 2007, by Woods, Robert^Ninemeier, Jack D.^Hayes, David K.^Austin, Michele A.; FORMAT: Paperback; ISBN ...show more: 9780131700697. Choose Expedited for fastest shipping! Our 98%+ rating proves our commitment! We cannot ship to PO Boxes/APO address. To avoid ordering the wrong item, please check your item's ISBN number! ...show less
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