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Professional Management of Housekeeping Operations

Professional Management of Housekeeping Operations - 5th edition

ISBN13: 978-0471762447

Cover of Professional Management of Housekeeping Operations 5TH 08 (ISBN 978-0471762447)
ISBN13: 978-0471762447
ISBN10: 047176244X
Cover type: Hardback
Edition/Copyright: 5TH 08
Publisher: John Wiley & Sons, Inc.
Published: 2008
International: No
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Professional Management of Housekeeping Operations - 5TH 08 edition

ISBN13: 978-0471762447

Thomas J. A. Jones

ISBN13: 978-0471762447
ISBN10: 047176244X
Cover type: Hardback
Edition/Copyright: 5TH 08
Publisher: John Wiley & Sons, Inc.

Published: 2008
International: No
Summary

Now in its fifth edition, Professional Management of Housekeeping Operations is the essential practical introduction to the field, a complete course ranging from key principles of management to budgeting, from staff scheduling to cleaning. With expanded attention to leadership and training, budgeting and cost control, and the increasingly vital responsibility for environmentally safe cleaning, this book also includes numerous case studies that help readers grasp concepts in a real-world setting.

Table of Contents

The Housekeeping Profession and the Principles of Management p. 1
The Executive Housekeeper and Scientific Management p. 3
Planning, Organizing, and Staffing the New Organization p. 25
Conceptual Planning p. 27
Planning to Schedule Workers: A Major Advantage of Housekeeper Team Staffing p. 46
Material Planning: Administration of Equipment and Supplies p. 61
Material Planning: Floors, Walls, and Windows p. 78
Material Planning: Supplies and Equipment p. 106
Material Planning: Bedding, Linens, and Uniforms p. 138
Staffing for Housekeeping Operations p. 150
Operational Planning p. 169
Directing and Controlling Ongoing Housekeeping Operations p. 189
The Hotel Housekeeping Daily Routine of Department Management p. 191
Hotel Housekeeping Subroutines p. 232
Special Topics: Swimming Pool Operations and Management, Housekeeping in Other Venues, Safeguarding of Assets, In-House Laundries, and the Full Circle of Management p. 269
Swimming Pool Operations and Management p. 271
Housekeeping in Other Venues p. 280
The Safeguarding of Assets: Concerns for Safety and Security in Housekeeping Operations p. 312
The Laundry: Toward an Understanding of Basic Engineering and Operational Considerations p. 330
The Full Circle of Management p. 353
Job Descriptions p. 367
Hotel Employee Handbook p. 373
Bally's Casino Resort Housekeeping Department Rules and Regulations p. 383
Ozone in the Laundry p. 389
What If (Publication) p. 391
Excerpts from Intercontinental Hotels Group Loss Prevention Manual p. 400
The Personal Plan p. 411
Microfiber Technology p. 414
Proteam Articles p. 421
National Trade Publications Articles p. 439
Table of Contents provided by Blackwell. All Rights Reserved.

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