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QBQ! : Queston Behind the Question : Practicing Personal Accountability in Work and in Life - 04 edition

QBQ! : Queston Behind the Question : Practicing Personal Accountability in Work and in Life (ISBN10: 0399152334; ISBN13: 9780399152337)
ISBN13: 978-0399152337
ISBN10: 0399152334

Summary: The lack of personal accountability is a problem that has resulted in an epidemic of blame, complaining, and procrastination. No organization-or individual-can achieve goals, compete in the marketplace, fulfill a vision, or develop people and teams without personal accountability.

John G. Miller believes that pointing fingers and blaming others cannot solve the troubles that plague organizations. Rather, the real solutions are found when each of us recogniz ...show morees the power of personal accountability. In QBQ! The Question Behind the Question, Miller explains how negative, inappropriate questions like "Why do we have to go through all this change?" and "Who dropped the ball?" represent a lack of personal accountability. Conversely, when we ask better questions-QBQs-such as "What can I do to contribute?" or "How can I help solve the problem?" our lives and our organizations are transformed. ...show less

Edition/Copyright: 04
Cover: Hardback
Publisher: Putnam Publishing
Published: 09/09/2004
International: No



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