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Quality Concepts for the Process Industry

Quality Concepts for the Process Industry - 04 edition

ISBN13: 978-1930528161

Cover of Quality Concepts for the Process Industry 04 (ISBN 978-1930528161)
ISBN13: 978-1930528161
ISBN10: 1930528167
Cover type:
Edition: 04
Copyright: 2004
Publisher: Uhai Publishing, Inc.
Published: 2004
International: No

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Quality Concepts for the Process Industry - 04 edition

ISBN13: 978-1930528161

Michael Speegle

ISBN13: 978-1930528161
ISBN10: 1930528167
Cover type:
Edition: 04
Copyright: 2004
Publisher: Uhai Publishing, Inc.
Published: 2004
International: No
Summary

Quality Concepts for the Process Industry prepares readers for a career as process plant operators. This book covers the classical concepts of quality control in a style and at a depth that should be acquired by all employees of the process industries. Each chapter of the text contains chapter objectives, thorough discussions of the concepts presented, a summary, and end-of-chapter review questions. There is a complete glossary of terms and a list of additional references in the back of the book.

Table of Contents

How It All Began.

The Quality Gurus.

Total Quality Management (TQM).

International Standards Organization(ISO).

Customer Satisfaction.

The Economics of Quality.

Communication - the Critical Skill.

Teamwork and Personal Effectiveness.

Quality Tools

Part 1. Quality Tools

Part 2. Variation in Processes.

Concepts of Statistical Process Control (SPC).

Statistical Process Control (SPC) and Control Charts.

Process Capability.

Summary.

Glossary.

References.

Index

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