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Quality Is Personal : A Foundation For Total Quality Management - 93 edition

by Harry Roberts

Quality Is Personal : A Foundation For Total Quality Management (ISBN10: 0029266254; ISBN13: 9780029266250)
ISBN13: 978-0029266250
ISBN10: 0029266254

This edition has also been released as:
ISBN13: 978-0029266267
ISBN10: 0029266262

Summary: In this penetrating guide to involving employees in the process of total quality management, the authors make the argument that ''personal quality checklists''--by which employees monitor waste reducers and value adding activities in their immediate work environment--can significantly increase individual understanding of the general concepts and implementation of top quality management. 20 line drawings.

Edition/Copyright: 93
Cover: Paperback
Publisher: Free Press
Published: 06/28/1993
International: No



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