Buy Textbooks  |  Rent Textbooks  |  Sell Textbooks  |  eTextbooks
Help  |  Questions? 1-877-292-6442
Hello, Sign In
Your Account
0

Quality Management : Creating and Sustaining - 2nd edition

Quality Management : Creating and Sustaining (ISBN10: 0135005108; ISBN13: 9780135005101)
ISBN13: 978-0135005101
ISBN10: 0135005108

Summary: Quality Management: Creating and Sustaining Organizational Effectiveness, Second Editionexplores how quality management has progressed from an emphasis on the management of quality to a focus on the quality of managing, operating, and integrating customer service, marketing, production, delivery, information, and finance areas throughout an organization's value chain. New or updated chapters on lean, Six Sigma, ISO 9000, and supply chain management cover the latest areas that are cri ...show moretical to companies competing in today's global environment. Designed to enable students to recognize the cornerstones of creating and sustaining organizational effectiveness, this text is based on key quality initiatives, including Six Sigma, the Malcolm Baldrige National Quality Award, ISO 9000, lean manufacturing, and value creation. ...show less

Edition/Copyright: 2ND 09
Cover: Hardback
Publisher: Prentice Hall, Inc.
Published: 05/06/2008
International: No

View Table of Contents
View Digital Rights



List Price: $184.75
Used $92.30
Used
Save $92.45 (50%)
  • FREE shipping over $25
  • In stock
  • 30-day returns
Condition:
Order this book in the next 13 hours and 58 minutes and it ships by Noon CT tomorrow!
New $132.99
Rental $19.49
Due back 05/29/2015
eTextbook $69.99
Marketplace sellers starting at $46.15

23 more offers below.

The Marketplace on Textbooks.com
Additional Sellers for Quality Management : Creating and Sustaining
Just for you, we curate a growing list of independent booksellers, giving you even MORE choices when shopping for your textbooks.
Keep in mind: Marketplace orders do NOT qualify for free shipping. More about the MarketplaceMore about the Marketplace

Filter by:   All (23)  |  New (13)  |  Like New (2)  |  Very Good (2)  |  Good (3)  |  Acceptable (3)

Price
 
Condition
Seller
Comments
$92.30
FREE! s/h

Very Good
Textbooks.com
Columbia, MO
Ships Ground DIRECTLY from Textbooks.com for FREE! Very good condition (Certified Used). Trackable expedited shipping options available.
$132.99
FREE! s/h

New
Textbooks.com
Columbia, MO
Ships DIRECTLY from Textbooks.com for FREE! Brand new book. Trackable expedited shipping options available.
$172.20
+$3.99 s/h
Add marketplace to your cart
New
Barnes & Noble.com
Various Shipping Locations, USA
Seller Rating: 5
Brand new, ships from the closest shipping location to your shipping address!
$46.15
+$3.99 s/h
Add marketplace to your cart
Good
One Planet Books
Columbia, MO
Seller Rating: 4.55
Ships same day or next business day! UPS expedited shipping available (Priority Mail for AK/HI/APO/PO Boxes). Used sticker & some writing and/or highlighting. Used books may not include working access ...show more code or dust jacket ...show less
$49.94
+$3.99 s/h
Add marketplace to your cart
Acceptable
GreatBookPrices
Westminster, MD
Seller Rating: 4.19
Used, Acceptable Condition, may show signs of wear and previous use. Please allow 4-14 business days for delivery. 100% Money Back Guarantee, Over 1,000,000 customers served.
$59.95
+$3.99 s/h
Add marketplace to your cart
Acceptable
omgtextbooks
Pueblo West, CO
Seller Rating: 3.7
Upper Saddle River, NJ 2008 Hard cover 2nd ed. Fair. Sewn binding. Paper over boards. 574 p. Contains: Tables, black & white, Diagrams, Figures.
$84.04
+$3.99 s/h
Add marketplace to your cart
Good
Penntext
Downingtown, PA
Seller Rating: 4.41
May have minimal notes/highlighting, minimal wear/tear. Please contact us if you have any Questions.
$92.30
+$3.99 s/h
Add marketplace to your cart
VeryGood
Textbookcenter.com
Columbia, MO
Seller Rating: 4.63
Ships same day or next business day via UPS (Priority Mail for AK/HI/APO/PO Boxes)! Used sticker and some writing and/or highlighting. Used books may not include working access code or dust jacket.
$165.92
+$3.99 s/h
Add marketplace to your cart
New
GreatBookPrices
Westminster, MD
Seller Rating: 4.19
Brand New, Perfect Condition, Please allow 4-14 business days for delivery. 100% Money Back Guarantee, Over 1,000,000 customers served.
$168.97
+$3.99 s/h
Add marketplace to your cart
New
PaperbackshopUS
Secaucus, NJ
Seller Rating: 4.48
New Book. Shipped from UK within 10 to 14 business days. Established seller since 2000.
$169.70
+$3.99 s/h
Add marketplace to your cart
New
indoo
Avenel, NJ
Seller Rating: 4.15
BRAND NEW
$181.89
+$3.99 s/h
Add marketplace to your cart
New
DiscountLawBooksInc.
Lawrence, KS
Seller Rating: 4.56
0135005108 BRAND NEW W/FAST SHIPPING! This item is: Quality Management, 2nd Ed., 2009, by Summers, Donna C.; FORMAT: Hardcover; ISBN: 9780135005101. Choose Expedited for fastest shipping! Our 98%+ rat ...show moreing proves our commitment! We cannot ship to PO Boxes/APO address. To avoid ordering the wrong item, please check your item's ISBN number! ...show less
$184.83
+$3.99 s/h
Add marketplace to your cart
New
TextbookBarn
Agoura Hills, CA
Seller Rating: 0
0135005108 Premium Publisher Direct Books are Like New or Brand New books direct from the publisher sometimes at a discount. Multiple copies are usually available. These books are not available for ...show moreexpedited shipping and may take up to 14 business days to receive. ...show less
Page:   1     2     3     |   Next >
Close
Close
Close