Buy Textbooks  |  Rent Textbooks  |  Sell Textbooks  |  eTextbooks
Help  |  Questions? 1-877-292-6442
Hello, Sign In
Your Account
0

Quality Management : Creating and Sustaining - 2nd edition

by Donna C.S. Summers

Quality Management : Creating and Sustaining (ISBN10: 0135005108; ISBN13: 9780135005101)
ISBN13: 978-0135005101
ISBN10: 0135005108

Summary: Quality Management: Creating and Sustaining Organizational Effectiveness, Second Editionexplores how quality management has progressed from an emphasis on the management of quality to a focus on the quality of managing, operating, and integrating customer service, marketing, production, delivery, information, and finance areas throughout an organization's value chain. New or updated chapters on lean, Six Sigma, ISO 9000, and supply chain management cover the latest areas that are cri ...show moretical to companies competing in today's global environment. Designed to enable students to recognize the cornerstones of creating and sustaining organizational effectiveness, this text is based on key quality initiatives, including Six Sigma, the Malcolm Baldrige National Quality Award, ISO 9000, lean manufacturing, and value creation. ...show less

Edition/Copyright: 2ND 09
Cover: Hardback
Publisher: Prentice Hall, Inc.
Published: 05/06/2008
International: No

View Table of Contents
View Digital Rights



List Price: $176.00
Used $87.90
Used
Save $88.10 (50%)
  • FREE shipping over $25
  • In stock
  • 30-day returns
Condition:
Order this book in the next 7 hours and 33 minutes and it ships by Noon CT today!
New $105.48
Rental $21.49
Due back 12/19/2014
eTextbook $69.99
Marketplace sellers starting at $23.96

More prices and sellers below.

The Marketplace on Textbooks.com
Additional Sellers for Quality Management : Creating and Sustaining
Just for you, we curate a growing list of independent booksellers, giving you even MORE choices when shopping for your textbooks.
Keep in mind: Marketplace orders do NOT qualify for free shipping. More about the MarketplaceMore about the Marketplace

Filter by:   All (22)  |  New (10)  |  Like New (2)  |  Very Good (3)  |  Good (5)  |  Acceptable (2)

Price
 
Condition
Seller
Comments
$44.95
+$3.99 s/h
Add marketplace to your cart
Acceptable
omgtextbooks
Pueblo West, CO
Seller Rating: 4.17
Upper Saddle River, NJ 2008 Hard cover 2nd ed. Fair. Sewn binding. Paper over boards. 574 p. Contains: Tables, black & white, Diagrams, Figures.
Page:   1  
Close
Close
Close