on Orders of $25 or more*
|Get your books quickly and easily... and pay nothing for shipping. Just order $25 or more and standard shipping is on us (excludes Marketplace and Rental offerings).|
|$3.99 flat rate|
|UPS 2nd Day Air*||$11.99 flat rate|
|UPS Next Day Air*||$19.98 flat rate|
* Not available for PO boxes and APO/FPO
** Saturday delivery is only available in certain areas. UPS standard rates apply.
*** Separate shipping rates apply for bulk orders
Summary: This updated Second Edition of Resorts: Management and Operation addresses the expansion of the resort industry and provides practical, need-to-know information on the development and management of all aspects of these properties, which include ski areas, gaming properties, cruise ships, and spas.Edition/Copyright: 2ND 08
Chapter 1. Resorts: An Introduction. Introduction. History of Resorts. Types of Resorts. Industry Trends. Summary. Endnotes.
Chapter 2. Mountain-Based Resorts: The Impact of Development on Operations. Introduction. The Development Process. Desirable Sites. General Design Guidelines. Capacity. Ski Runs. Ski Lift Networks. Base Area. Other Winter Sport Activities. Sustainable Development. Mountain Resort Maturation Cycle. Summary. Endnotes. Chapter 3. Mountain-Based Resorts: Managing the Operation. Introduction. History of Skiing. Economics. Size. Visits. Demographics. Skiographics. Trip Characteristics. Snowboarders. Snowtubing. Economic Feasibility. Analyzing Financial Statements. Operating Characteristics. Balance Sheet. Income Statement. Critical Ratios. Summer in the Mountains. Summary. Endnotes.
Chapter 4. Beach Resorts: The Impact of Development on Operations. Introduction. Beach Resorts. The Development Process. Marinas. General Design Principles. Summary. Endnotes.
Chapter 5. Beach Resorts: Managing the Operation. Beach Resorts. Profile of the Beach Resort Guest. Managing the Resource. Destination Resort Marinas. Boaters. Managing the Operation. Summary. Endnotes.
Chapter 6. Golf/Tennis-Based Resorts: The Impact of Development on Operations. Introduction. General Guidelines. Planning and Development. Golf Course Types. Nines. Design Principles. Tennis. Summary. Endnotes.
Chapter 7. Golf/Tennis-Based Resorts: Managing the Operation. Golfers. Market Segments. Operating Characteristics. Tournaments and Events. Pro Shop. Golf Cart Fleet. Use of Technology. Endnotes.
Chapter 8. Resort Operations: The Importance of Recreational Amenities. Introduction. The Development Process. Developing an Amenity Strategy. Community Management Structures. Organizations. Management and Operations. Summary. Endnotes. Chapter 9. The Uniqueness of Timeshares Resort Operations. Introduction. Timeshare Guests/Owners. Marketing. Operations. Reservations and the Front Desk. Housekeeping. Maintenance and Engineering. Finance and Accounting. Endnotes. Chapter 10. Resort Operations: The Importance of Guest Activities. Introduction. Guests? Needs. Defining Goals and Objectives. Program Areas. Program Planning. Program Evaluation. Summary. Endnotes.
Chapter 11. Resort Operations: The Importance of Retail. Tourist Shopping. Resort Retail. Layout and Design. Merchandising. Getting Your Message Noticed. Operations. Customer Segments. Profit Ratios. Endnotes.
Chapter 12. Spas, Pools, and Indoor Waterparks. Introduction. Development of Spas. Layout and Design. Treatments. Water Therapy. Client Preparation. Room Setup: Wet Rooms. Room Setup: Dry Rooms. Combinations. Marketing. Trends. Swimming pools. Waterparks. Summary. Endnotes. Renaissance ClubSport: The Concept of the Upscale Hotel/Health Club Unification.
Chapter 13. Specialty Resorts. Introduction. Nature-Based. Ecotourism. Ecolodges. Adventure Tourism. Adventure Travel in America. Summary. Endnotes.
Chapter 14. Cruise Ships: Floating Resorts.
Get Free Shipping on orders over $25 (not including Rental and Marketplace). Order arrives in 5-10 business days.
Need it faster?
We offer fast, flat-rate expedited shipping options.
|Sell it back by:|
|Guaranteed cash back:|
|Cost of this book|
after cash back:
Take advantage of Guaranteed Cash Back. Send your book to us in good condition before the end of the buyback period, we'll send YOU a check, and you'll pay less for your textbooks!
When you're done with this book, sell it back to Textbooks.com. In addition to the the best possible buyback price, you'll get an extra 10% cash back just for being a customer.
We buy good-condition used textbooks year 'round, 24/7. No matter where you bought it, Textbooks.com will buy your textbooks for the most cash.
Being online is not required for reading an eTextbook after successfully downloading it. You must only be connected to the Internet during the download process.
What is the Marketplace?
It's another way for you to get the right price on the books you need. We approved every Marketplace vendor to sell their books on Textbooks.com, so you know they're all reliable.
What are Marketplace shipping options?
Marketplace items do not qualify for free shipping. When ordering from the Marketplace, please specify whether you want the seller to send your book Standard ($3.99/item) or Express ($6.99/item). To get free shipping over $25, just order directly from Textbooks.com instead of through the Marketplace.
FREE UPS 2nd Day Air TermsRental and Marketplace items are excluded. Offer is valid from 1/21/2013 12:00PM to 1/23/2013 11:59AM CST. Your order must be placed by 12 Noon CST to be processed on the same day. Minimum order value is $100.00 excluding Rental and Marketplace items. To redeem this offer, select "FREE UPS 2ND DAY AIR" at checkout. Offer not is not valid on previous orders.