Buy Textbooks  |  Rent Textbooks  |  Sell Textbooks  |  eTextbooks
Help  |  Questions? 1-877-292-6442
Hello, Sign In
Your Account
0

Service Operations Management - 3rd edition

Service Operations Management (ISBN10: 1405847328; ISBN13: 9781405847322)
ISBN13: 978-1405847322
ISBN10: 1405847328

Summary: This international market-leading book, aimed at both students and practising managers, provides a comprehensive and balanced introduction to service operations management. Building on the basic principles of operations management, the authors examine the operations decisions that managers face in controlling their resources and delivering services to their customers.
Combining a unique practical approach with a detailed theoretical underpinning, the authors pro ...show morevide tools, frameworks and techniques for operational analysis and improvement and set operations management within the wider business context, bringing a valuable 'real world' perspective to this growing area.
Each chapter includes definitions of key terms, real-world examples and case studies with exercises, questions to test both understanding and application together with
recommended further reading and suggested web sites to deepen your knowledge. ...show less

Edition/Copyright: 3RD 09
Cover: Paperback
Publisher: Prentice Hall, Inc.
Published: 06/19/2008
International: No

View Table of Contents



List Price: $130.25
Used $65.08
Used
Save $65.17 (50%)
  • FREE shipping over $25
  • In stock
  • 30-day returns
Condition:
Order this book in the next 1 hours and 37 minutes and it ships by Noon CT today!
New  Currently Sold Out
Rental $15.99
Due back 12/19/2014
Marketplace sellers starting at $11.31

10 more offers below.

The Marketplace on Textbooks.com
Additional Sellers for Service Operations Management
Just for you, we curate a growing list of independent booksellers, giving you even MORE choices when shopping for your textbooks.
Keep in mind: Marketplace orders do NOT qualify for free shipping. More about the MarketplaceMore about the Marketplace

Filter by:   All (10)  |  Very Good (3)  |  Good (5)  |  Acceptable (2)

Price
 
Condition
Seller
Comments
$65.08
FREE! s/h

Very Good
Textbooks.com
Columbia, MO
Ships Ground DIRECTLY from Textbooks.com for FREE! Very good condition (Certified Used). Trackable expedited shipping options available.
$11.31
+$3.99 s/h
Add marketplace to your cart
Acceptable
University of Missouri, UBS
Columbia, MO
Seller Rating: 4.59
2008 Paperback Fair NO CD; No Access Code; Some delamination and curling; Some highlighting, markings, tears, scratches, creases, discoloration and wrinkling; Significant edge, cover and corner we ...show morear; Unless stated otherwise herein the notes, complementary books or items are not present; $20.00 minimum excluding shipping for orders to Puerto Rico & Hawaii; standard shipping is by USPS Media Mail & Expedited shipping is by USPS Priority Mail or equivalent; ...show less
$23.13
+$3.99 s/h
Add marketplace to your cart
Good
Better World Books UK
Dunfermline,
Seller Rating: 4.19
Good Ships from the UK. Former Library book. Shows some signs of wear, and may have some markings on the inside. Your purchase also supports literacy charities. *****PLEASE NOTE: This item is shippi ...show moreng from an authorized seller in Europe. In the event that a return is necessary, you will be able to return your item within the US. To learn more about our European sellers and policies see the BookQuest FAQ section***** ...show less
$23.13
+$3.99 s/h
Add marketplace to your cart
VeryGood
Better World Books UK
Dunfermline,
Seller Rating: 4.19
Very Good Ships from the UK. Former Library book. Great condition for a used book! Minimal wear. Your purchase also supports literacy charities. *****PLEASE NOTE: This item is shipping from an autho ...show morerized seller in Europe. In the event that a return is necessary, you will be able to return your item within the US. To learn more about our European sellers and policies see the BookQuest FAQ section***** ...show less
$23.28
+$3.99 s/h
Add marketplace to your cart
Good
Phatpocket Limited
Waltham Abbey,
Seller Rating: 3.8
Good Ships from UK in 48 hours or less (usually same day). Your purchase helps support the African Children's Educational Trust (A-CET). Ex-library, so some stamps and wear, but in good overall cond ...show moreition. 100% money back guarantee. We are a world class secondhand bookstore based in Hertfordshire, United Kingdom and specialize in high quality textbooks across an enormous variety of subjects. We aim to provide a vast range of textbooks, rare and collectible books at a great price. Through our work with A-CET we have helped give hundreds of young people in Africa the vital chance to get an education. We provide a 100% money back guarantee and are dedicated to providing our customers with the highest standards of service in the bookselling industry. *****PLEASE NOTE: This item is shipping from an authorized seller in Europe. In the event that a return is necessary, you will be able to return your item within the US. To learn more about our European sellers and policies see the BookQuest FAQ section***** ...show less
$29.82
+$3.99 s/h
Add marketplace to your cart
VeryGood
worldofbooks
Goring-By-Sea,
Seller Rating: 3.76
2008 Trade paperback 3rd ed. Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Trade paperback ...show more(US). Glued binding. 553 p. Contains: Illustrations, color, Tables, black & white, Figures. *****PLEASE NOTE: This item is shipping from an authorized seller in Europe. In the event that a return is necessary, you will be able to return your item within the US. To learn more about our European sellers and policies see the BookQuest FAQ section***** ...show less
$39.04
+$3.99 s/h
Add marketplace to your cart
Good
PsychoBabel Books
Abingdon-on-Thames,
Seller Rating: 2.25
Harlow, Essex, England 2008 Paperback Good. No Dust Jacket Used Third edition. Slightly scuffed, creased and edge worn papeback with bumped spine ends and creased and worn leading corners. Bump to l ...show moreeading edge of front cover. Minor film peeling to lower edges of covers. Page block is grubby. Small yellow stain through upper leading corners of early pages. Creasing to leading corners of early pages and lower leading corners of final pages. One dog-eared page. Text remains clear, and binding is tight throughout. T. *****PLEASE NOTE: This item is shipping from an authorized seller in Europe. In the event that a return is necessary, you will be able to return your item within the US. To learn more about our European sellers and policies see the BookQuest FAQ section***** ...show less
$45.99
+$3.99 s/h
Add marketplace to your cart
Good
SUPER BOOKS
Fort Mill, SC
Seller Rating: 3.63
Buy with Confidence. Excellent Customer Support. We ship from multiple US locations. No CD, DVD or Access Code Included.
$58.50
+$3.99 s/h
Add marketplace to your cart
Good
Used Textbook Depot
Pasadena, TX
Seller Rating: 4.58
"Used item, may have some markings, highlights and/or notes"
$65.08
+$3.99 s/h
Add marketplace to your cart
VeryGood
Textbookcenter.com
Columbia, MO
Seller Rating: 4.63
Ships same day or next business day via UPS (Priority Mail for AK/HI/APO/PO Boxes)! Used sticker and some writing and/or highlighting. Used books may not include working access code or dust jacket.
$81.98
+$3.99 s/h
Add marketplace to your cart
Acceptable
GreatBookPrices
Westminster, MD
Seller Rating: 4.19
Used, Acceptable Condition, may show signs of wear and previous use. Please allow 4-14 business days for delivery. 100% Money Back Guarantee, Over 1,000,000 customers served.
Page:   1  
Close
Close
Close