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Speciality Shop Retailing : How to Run Your Own Store -Updated - rev edition

Speciality Shop Retailing : How to Run Your Own Store -Updated (ISBN10: 0471212644; ISBN13: 9780471212645)
ISBN13: 978-0471212645
ISBN10: 0471212644

Summary: When Carol Schroeder and her husband founded Orange Tree Imports twenty-five years ago, they had no retail background whatsoever. With drive and determination, they taught themselves everything they needed to know -- merchandise display, record keeping, inventory management, and the myriad other skills that make up a storeowner's craft. In Specialty Shop Retailing, Carol shares this experience and wisdom so that you too can grow your business into an award-winning su
ccess. This newly revised edition also brings you the latest in technological trends, advertising, hiring, and customer service.
More than just a lively memoir filled with helpful hints, this comprehensive guide covers every aspect of opening and operating a retail store, from choosing a location and store design to niche marketing, advertising, and customer service. Carol Schroeder supplies more than two dozen ready-to-use forms, and her tutorials on visual merchandising, store design, and advertising are supplemented with numerous photographs, sample ads, and witty cartoons. The book includes an extensive glossary of retail terms and a bibliography of additional reading sources for help on special topics such as writing a business plan and managing employees. In response to reader demand, this revised and updated edition offers new information on advertising in new venues such as cable television; the effects of e-commerce on small businesses; customer service trends and programs; and hiring and retaining employees in good times and bad. Like any wise businessperson, Carol Schroeder doesn't rely entirely on her own experience. From interviews with dozens of the most successful specialty retailers in the United States and Europe, she culls practical solutions to some of the field's most daunting challenges. She addresses major strategic issues, such as the pros and cons of buying into a franchise, negotiating a lease, competing with big box discounters, and diversifying product mix. Many of these solutions are built on straightforward, simple techniques that can be used in any store setting.

Whether you're a seasoned retailer with many years' experience or a novice just beginning to plan a store, Specialty Shop Retailing will inform and guide you with up-to-date information, practical advice based on the author's experiences, and simple strategies for establishing yourself and finding success.
...show more
Summary: When Carol Schroeder and her husband founded Orange Tree Imports twenty-five years ago, they had no retail background whatsoever. With drive and determination, they taught themselves everything they needed to know -- merchandise display, record keeping, inventory management, and the myriad other skills that make up a storeowner's craft. In Specialty Shop Retailing, Carol shares this experience and wisdom so that you too can grow your business into an award-winning success. This newly revised edition also brings you the latest in technological trends, advertising, hiring, and customer service.
More than just a lively memoir filled with helpful hints, this comprehensive guide covers every aspect of opening and operating a retail store, from choosing a location and store design to niche marketing, advertising, and customer service. Carol Schroeder supplies more than two dozen ready-to-use forms, and her tutorials on visual merchandising, store design, and advertising are supplemented with numerous photographs, sample ads, and witty cartoons. The book includes an extensive glossary of retail terms and a bibliography of additional reading sources for help on special topics such as writing a business plan and managing employees. In response to reader demand, this revised and updated edition offers new information on advertising in new venues such as cable television; the effects of e-commerce on small businesses; customer service trends and programs; and hiring and retaining employees in good times and bad. Like any wise businessperson, Carol Schroeder doesn't rely entirely on her own experience. From interviews with dozens of the most successful specialty retailers in the United States and Europe, she culls practical solutions to some of the field's most daunting challenges. She addresses major strategic issues, such as the pros and cons of buying into a franchise, negotiating a lease, competing with big box discounters, and diversifying product mix. Many of these solutions are built on straightforward, simple techniques that can be used in any store setting.

Whether you're a seasoned retailer with many years' experience or a novice just beginning to plan a store, Specialty Shop Retailing will inform and guide you with up-to-date information, practical advice based on the author's experiences, and simple strategies for establishing yourself and finding success. ...show less

Edition/Copyright: REV 02
Cover: Hardcover
Publisher: John Wiley & Sons, Inc.
Published: 07/28/2002
International: No

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2002 Hardcover Very Good in Very Good jacket 0471212644 Dust jacket condition: Very Good. Solid retired library book with usual library markings; else VG. Text free of underlining, writing and high ...show morelighting. Overall, a very nice clean copy. This comprehensive, revised edition offers how-to information for starting a small business in specialized retailing, from the mom and pop operation to a chain memorabilia store. Highly practical, it incorporates the newest developments within retail sales, including information on the changing economy (such as how e-commerce affects small business owners). 384 pages. ...show less
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1997 Hard cover Revised and Updated ed. Good in good dust jacket. Sewn binding. Cloth over boards. With dust jacket. 366 p. Contains: Illustrations. Specialty Shop Retailing: Everything You Need to ...show moreKnow to Run Your. Audience: General/trade. hardcover, light edge wear to dj, text clean and unmarked, bumped corners to cover, crease to dj at spine. ...show less
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