Summary: This text offers a comprehensive presentation of the vital aspects of supervision with a focus on practical advice about how to handle real-life, on-the-job situations. In this revision, the author has recognized the ever-changing social and work environment and has updated the text with current trends and situations and the latest professional concepts of supervisory practice. The text is arranged with an emphasis on inquiry learning, which presents the key concepts
in a clear and concise manner. A wide variety of exercises, applications, and margin notes help to further the learning process.
Summary: This text offers a comprehensive presentation of the vital aspects of supervision with a focus on practical advice about how to handle real-life, on-the-job situations. In this revision, the author has recognized the ever-changing social and work environment and has updated the text with current trends and situations and the latest professional concepts of supervisory practice. The text is arranged with an emphasis on inquiry learning, which presents the key concepts in a clear and concise manner. A wide variety of exercises, applications, and margin notes help to further the learning process. ...show less
Edition/Copyright:9TH 07 Cover: Paperback Publisher:Richard D. Irwin, Inc. Year Published: 2007 International: No
View Table of Contents
Part One: Supervisory Management
Chapter 1: The Supervisor's Role in Management Chapter 2: Creating a Positive Workplace Within a Dynamic Environment
Part Two: Planning and Problem Solving
Chapter 3: Setting Goals, Making Plans, and Improving Costs Chapter 4: Problem Solving and Managing Information
Part Three: Organizing, Staffing and Training
Chapter 5: Organizing an Effective Department Chapter 6: Staffing with Human Resources Chapter 7: Training and Developing Employess
Part Four: Leading the Workforce
Chapter 8: Leadership Skills, Styles, and Qualities Chapter 9: Understanding and Motivating People at Work Chapter 10: Effective Employee Communication
Part Five: Working with Individuals and Teams
Chapter 11: Appraisal of Employee Performance Chapter 12: Counseling and Performance Management Chapter 13: Building Cooperative Teams and Resolving Conflict
Part Six: Controlling and Improving Results
Chapter 14: Control: Keeping People, Plans, Programs, and Costs on Track Chapter 15: Stimulating Productivity and Quality
Part Seven: Contemporary Concerns of Supervision
Chapter 16: Managing a Diverse Workforce Chapter 17: Employee Safety and Health, and Labor Relations Chapter 18: Achieving Personal Supervisory Success
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