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Supervision : Concepts and Practices of Management

Supervision : Concepts and Practices of Management - 7th edition

ISBN13: 978-0538863537

Cover of Supervision : Concepts and Practices of Management 7TH 98 (ISBN 978-0538863537)
ISBN13: 978-0538863537
ISBN10: 0538863536
Cover type:
Edition/Copyright: 7TH 98
Publisher: South-Western Publishing Co.
Published: 1998
International: No

List price: $163.95

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Supervision : Concepts and Practices of Management - 7TH 98 edition

ISBN13: 978-0538863537

Raymond Hilgert and Edwin Jr. Leonard

ISBN13: 978-0538863537
ISBN10: 0538863536
Cover type:
Edition/Copyright: 7TH 98
Publisher: South-Western Publishing Co.

Published: 1998
International: No
Summary

This is a skills-focused introductory textbook on supervisory management. The text and supplements are organized around the learning objectives to create a comprehensive teaching and testing system - an integrated learning system. Also, at the end of each chapter are three skills applications.

  • Integrated teaching system. This system allows instructors to customize lectures and exams around learning objectives and key concepts.
  • Students will enjoy interesting chapter opening scenarios, "You Make the Call," followed by end-of-chapter "What Call Did You Make."
  • Updated coverage of technology.
  • Contemporary issues boxed in each chapter.

Table of Contents

PART I. SUPERVISORY MANAGEMENT OVERVIEW.

1. The Supervisory Challenge.
2. The Managerial Functions.
3. Communication: The Vital Link.
4. Delegation: The Supervisor?s Leverage.
5. Motivation and Supervisory Management Styles.

Cases.

PART II. PLANNING.

6. Problem Solving and Decision Making.
7. Managerial Planning.
8. Time Management.

Cases.

PART III. ORGANIZING.

9. Principles of Organizing.
10. Organizing at the Supervisory Level.
11. Meetings, Committees, and Conference Leadership.
12. The Labor Union and the Supervisor.

Cases.

PART IV. STAFFING.

13. The Staffing Function and the Human Resources Department.
14. Selection, Orientation, Training, and Development.
15. Performance Appraisal, Promotion, and Compensation.

Cases.

PART V. LEADING.

16. Supervisory Directives and the Introduction of Change.
17. Building Effective Work Teams.
18. Supervision of Legally Protected Employees.
19. Maintaining Positive Discipline.
20. Handling Employee Complaints and Grievances.

PART VI. CONTROLLING.

21. Fundamentals of Controlling.
22. Understanding Financial Reports and Other Control.

Cases.

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