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Supervision : Concepts and Practices of Management (Canandian Edition)

Supervision : Concepts and Practices of Management (Canandian Edition) - 8th edition

ISBN13: 978-0176406035

Cover of Supervision : Concepts and Practices of Management (Canandian Edition) 8TH 05 (ISBN 978-0176406035)
ISBN13: 978-0176406035
ISBN10: 0176406034
Cover type: Hardback
Edition/Copyright: 8TH 05
Publisher: Nelson Thomson Learning
Published: 2005
International: No

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Supervision : Concepts and Practices of Management (Canandian Edition) - 8TH 05 edition

ISBN13: 978-0176406035

Raymond Hilgert, Edwin C. Leonard, Jackie Shemko and Thomas Docherty

ISBN13: 978-0176406035
ISBN10: 0176406034
Cover type: Hardback
Edition/Copyright: 8TH 05
Publisher: Nelson Thomson Learning

Published: 2005
International: No
Summary

If there is one constant in today's business world, it is change. Wholesale changes in technologies, in organizational and competitive structure, and in the social, economic, and political environments all seem to be accelerating more rapidly than ever before. To operate successfully in this changing environment, organizations need supervisors with the managerial skills and creativity to turn uncertainty into opportunity. This edition of Supervision: Concepts and Practices of Management will equip students with the knowledge and skills they need to become supervisors and succeed in the present and future business world.

Benefits

  • "You Make The Call" opening vignettes stimulate student interest, and each chapter begins with an opening scenario entitled "You Make The Call"
  • "Contemporary Issues" boxes are all new to this edition
  • Two to four skills application activities are provided at the end of each chapter
  • Case studies are excellent tools for teaching and learning supervisory skills, and this edition includes 44 cases, which highlight recent issues and trends
  • The Skill Development Modules video contains seven short segments
  • An integrated teaching and testing system: the text and supplements are organized around the learning objectives

Table of Contents

1. The Supervisory Challenge and Management Functions
2. Planning and Time Management
3. Problem Solving and Decision Making
4. Supervisory Organizing at the Department Level
5. Staffing
6. Motivational Principles as Applied to Supervision
7. Supervisory Leadership and the Management of Change
8. Communication: The Vital Link in Supervisory Management
9. Performance Appraisal and Managing the Outcomes of Performance Appraisal
10. Positive Discipline
11. Building Effective Work Teams and Maintaining Morale
12. The Labour Union and the Supervisor
13. Fundamentals of Controlling
14. Supervising a Diverse Workforce Appendix: Partial Listing of Federal Employment Legislation that Affects Supervisors

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