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Supervision : Concepts and Practices of Management, College Edition

Supervision : Concepts and Practices of Management, College Edition - 8th edition

ISBN13: 978-0324072846

Cover of Supervision : Concepts and Practices of Management, College Edition 8TH 01 (ISBN 978-0324072846)
ISBN13: 978-0324072846
ISBN10: 0324072848
Cover type:
Edition/Copyright: 8TH 01
Publisher: South-Western Publishing Co.
Published: 2001
International: No

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Supervision : Concepts and Practices of Management, College Edition - 8TH 01 edition

ISBN13: 978-0324072846

Raymond Hilgert and Edwin C. Jr. Leonard

ISBN13: 978-0324072846
ISBN10: 0324072848
Cover type:
Edition/Copyright: 8TH 01
Publisher: South-Western Publishing Co.

Published: 2001
International: No
Summary

Supervision is the marketing leading text because if it's focus on practical skills. The text and supplements are organized around the learning objectives to create a comprehensive teaching and testing system--an integrated learning system. Three skills applications are also included at the end of each chapter.

Table of Contents

PART ONE: SUPERVISORY MANAGEMENT OVERVIEW.

1. The Supervisory Challenge in the 21st Century.
2. The Managerial Functions.
3. Communication: The Vital Link in Supervisory Management.
4. Motivational Principles As Applied to Supervision.
5. Solving Problems: Decision Making and the Supervisor.

Part One: Cases.

PART TWO: PLANNING.

6. Essentials of Planning.
7. Supervisory Planning and Managing Time and Stress.

Part Two: Cases.

PART THREE: ORGANIZING.

8. Concepts of Organizing.
9. Supervisory Organizing at the Departmental Level.
10. Managing Meetings.
11. The Labor Union and the Supervisor.

Part Three: Cases.

PART FOUR: STAFFING.

12. The Supervisor and Employee Recruitment, Selection, Orientation, and Training.
13. Performance Appraisal and Managing the Results: Coaching, Promoting, and Compensating Employees.

Part Four: Cases.

PART FIVE: LEADING.

14. Supervisory Leadership and the Introduction of Change.
15. Managing Work Groups: Teamwork, Morale, and Counseling.
16. Supervising Diversity.
17. Resolving Conflicts in the Workplace.

Part Five: Cases.

PART SIX: CONTROLLING.

18. Fundamentals of Controlling.
19. Positive Discipline.

Part Six: Cases.

APPENDIX: Partial Listing of Federal Employment Legislation That Impacts Supervisors.

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Cover of Supervision : Concepts and Practices of Management 9th edition

Supervision : Concepts and Practices of Management - 9th edition

ISBN13: 978-0324178814
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