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Supervision : Concepts and Practices of Management, College Edition

Supervision : Concepts and Practices of Management, College Edition - 8th edition

Supervision : Concepts and Practices of Management, College Edition - 8th edition

ISBN13: 9780324072846

ISBN10: 0324072848

Supervision : Concepts and Practices of Management, College Edition by Raymond Hilgert and Edwin C. Jr. Leonard - ISBN 9780324072846
Edition: 8TH 01
Copyright: 2001
Publisher: South-Western Publishing Co.
Published: 2001
International: No
Supervision : Concepts and Practices of Management, College Edition by Raymond Hilgert and Edwin C. Jr. Leonard - ISBN 9780324072846

ISBN13: 9780324072846

ISBN10: 0324072848

Other Editions of Supervision : Concepts and Practices of Management, College Edition

Summary

Supervision is the marketing leading text because if it's focus on practical skills. The text and supplements are organized around the learning objectives to create a comprehensive teaching and testing system--an integrated learning system. Three skills applications are also included at the end of each chapter.

Table of Contents

Table of Contents

PART ONE: SUPERVISORY MANAGEMENT OVERVIEW.

1. The Supervisory Challenge in the 21st Century.
2. The Managerial Functions.
3. Communication: The Vital Link in Supervisory Management.
4. Motivational Principles As Applied to Supervision.
5. Solving Problems: Decision Making and the Supervisor.

Part One: Cases.

PART TWO: PLANNING.

6. Essentials of Planning.
7. Supervisory Planning and Managing Time and Stress.

Part Two: Cases.

PART THREE: ORGANIZING.

8. Concepts of Organizing.
9. Supervisory Organizing at the Departmental Level.
10. Managing Meetings.
11. The Labor Union and the Supervisor.

Part Three: Cases.

PART FOUR: STAFFING.

12. The Supervisor and Employee Recruitment, Selection, Orientation, and Training.
13. Performance Appraisal and Managing the Results: Coaching, Promoting, and Compensating Employees.

Part Four: Cases.

PART FIVE: LEADING.

14. Supervisory Leadership and the Introduction of Change.
15. Managing Work Groups: Teamwork, Morale, and Counseling.
16. Supervising Diversity.
17. Resolving Conflicts in the Workplace.

Part Five: Cases.

PART SIX: CONTROLLING.

18. Fundamentals of Controlling.
19. Positive Discipline.

Part Six: Cases.

APPENDIX: Partial Listing of Federal Employment Legislation That Impacts Supervisors.

Other Editions of Supervision : Concepts and Practices of Management, College Edition

Supervision : Concepts and Practices of Management by Raymond L. Hilgert and Edwin C. Leonard - ISBN 9780324178814
Supervision : Concepts and Practices of Management by Raymond Hilgert and Edwin Jr. Leonard - ISBN 9780538863537
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