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Supervision in the Hospitality Industry -Text Only

Supervision in the Hospitality Industry -Text Only - 3rd edition

ISBN13: 978-0866121873

Cover of Supervision in the Hospitality Industry -Text Only 3RD 01 (ISBN 978-0866121873)
ISBN13: 978-0866121873
ISBN10: 0866121870 Edition: 3RD 01
Copyright: 2001
Publisher: Educational Institute of Am. Hotel & Motel Assoc.
Published: 2001
International: No

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Supervision in the Hospitality Industry -Text Only - 3RD 01 edition

ISBN13: 978-0866121873

Raphael Kavanaugh and Jack Ninemeier

ISBN13: 978-0866121873
ISBN10: 0866121870 Edition: 3RD 01
Copyright: 2001
Publisher: Educational Institute of Am. Hotel & Motel Assoc.
Published: 2001
International: No
Summary

Supervision in the Hospitality Industry Third edition. New and aspiring supervisors will find practical advice for dealing effectively with people in a hospitality work environment. Topics include effective communication, orientation and training, managing productivity, coaching, discipline, team building, managing conflict, and professional development. The third edition includes new information on using voice mail and e-mail effectively, a new discussion of sexual harassment, and updated information on training methods and team development.

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Other Editions for Supervision in the Hospitality Industry -Text Only

Cover of Supervision in Hospitality Industry 4th edition

Supervision in Hospitality Industry - 4th edition

ISBN13: 978-0133085587
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