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Telecommunication Skills - With CD - 04 edition

Telecommunication Skills - With CD (ISBN10: 0538726520; ISBN13: 9780538726528)
ISBN13: 978-0538726528
ISBN10: 0538726520

Summary: Office workers have many options for communicating with customers and clients, interacting with coworkers, and performing a variety of other work tasks. Today, all of these involve the use of telecommunications technology, This text will provide the necessary skills for using telecommunications equipment, proacticing telecommunications etiquette, and using the technology to solve business communication problems.

Benefits:
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  • Information is presented in a format suitable for a short course or part of a course and designed to make it easy for independent instruction.
  • Focuses on telecommunications skills needed by workers of all roles, not just administrative support staff, so users will understand the broad range of responsibility office workers face.
  • This text is technologically up to date and covers the range of telecommunications devices used for business communication today.
...show more
Summary: Office workers have many options for communicating with customers and clients, interacting with coworkers, and performing a variety of other work tasks. Today, all of these involve the use of telecommunications technology, This text will provide the necessary skills for using telecommunications equipment, proacticing telecommunications etiquette, and using the technology to solve business communication problems.

Benefits:
  • Information is presented in a format suitable for a short course or part of a course and designed to make it easy for independent instruction.
  • Focuses on telecommunications skills needed by workers of all roles, not just administrative support staff, so users will understand the broad range of responsibility office workers face.
  • This text is technologically up to date and covers the range of telecommunications devices used for business communication today.
...show less

Edition/Copyright: 04
Cover:
Publisher: South-Western Publishing Co.
Year Published: 2004
International: No

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