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Well-Managed Healthcare Organization - 7th edition

Well-Managed Healthcare Organization (ISBN10: 1567933572; ISBN13: 9781567933574)
ISBN13: 978-1567933574
ISBN10: 1567933572

Summary: The Well-Managed Healthcare Organization continues its position as the most comprehensive resource on healthcare management.
This edition draws on the experiences of high-performing and Malcolm Baldrige Award-winning organizations. It describes the key drivers of success:
A culture of empowerment and responsive leadership that promotes teamwork among physicians, nurses, and other staff
A system for continuous improvement that emphasizes process analysis, ...show more negotiated goal setting, measurement, benchmarking, and rewards

This edition also includes:

  • A new chapter on building a culture of shared values, empowerment, communication, and service excellence
  • A new chapter on the organizational infrastructure that sustains continuous improvement
  • Strategies for building clinical processes that delight not only physicians and nurses with effective protocols but also patients with responsive, individualized care
  • Best practices for various operational functions, including comprehensive performance measure and organizational models
  • Strategies for retaining and increasing the contribution of clinical and administrative staff
  • Reader-friendly aids, such as on-the-page definitions of terminology, synopses of chapter contents, and questions for reflection or discussion.
...show less

Edition/Copyright: 7TH 10
Cover: Hardback
Publisher: Assoc. of Univ. Programs in Health Administration
Published: 07/01/2010
International: No

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