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When Generations Collide : Who They Are. Why They Clash. How to Solve the Generational Puzzle at Work

When Generations Collide : Who They Are. Why They Clash. How to Solve the Generational Puzzle at Work - 02 edition

ISBN13: 978-0066621074

ISBN13: 978-0066621074
ISBN10: 0066621070
Cover type: Paperback
Edition/Copyright: 02
Publisher: Harper Business
Published: 2002
International: No

List price: $16.99

When Generations Collide : Who They Are. Why They Clash. How to Solve the Generational Puzzle at Work - 02 edition

ISBN13: 978-0066621074

Lynne C. Lancaster and David Stillman

ISBN13: 978-0066621074
ISBN10: 0066621070
Cover type: Paperback
Edition/Copyright: 02
Publisher: Harper Business

Published: 2002
International: No
Summary

If your workplace feels like a battle zone and colleagues sometimes act like adversaries, you ore not alone. Today four generations glare at one another across the conference table, and the potential for conflict and confusion has never been greater.

  • Traditionalist employees with their "heads down, onward and upward" attitude live out a work ethic shaped during the Great Depression.
  • Eighty million Baby Boomers vacillate between their overwhelming need to succeed and their growing desire to slow down and enjoy life.
  • Generation Xers try to prove themselves constantly yet dislike the image of being overly ambitious, disrespectful, and irreverent.
  • Millennials, new to the workforce, mix savvy with social conscience and promise to further change the business landscape.


This insightful book provides hands-on methods to close the generation gaps. With effective tools to recruit, retain, motivate, and manage each generation, you can now create teamwork, not war, in today's highperformance workplace . . . where at any age, productivity is what counts.

Author Bio

Lancaster, Lynne C. :


Baby Boomer Lynne C. Lancaster is a Phi Beta Kappa summa cum laude graduate of the University of Minnesota. She earned her stripes as a corporate communication consultant to companies such as CocaCola and Pillsbury, where she conducted research and coached executives on communication strategy. Lynne has served as a contributing faculty member at the University of Minnesota's Carlson School of Management, and her writing has appeared in numerous publications, including The Futurist and Nation's Business. Lynne is married and stepmother to two Gen Xers.

Stillman, David :

Table of Contents

Authors' Note to the Paperback Edition
Acknowledgments
Foreword
Introduction: How this Book Came to Be
Who Are the Generations and Why Do They Collide? p. 1
Generational Turbulence p. 3
From World War II to the World Wide Web p. 10
The Tie-Dyed Preppy p. 36
Race, Religion, Gender ... What Next? p. 42
Putting the Generations to Work p. 49
What Do You Want to Be When You Grow Up? p. 51
From a Gold Clock to Founders' Stock p. 70
Scoring a Perfect ''10'' on the Balance Beam p. 97
Sitting on a Porch Swing Drinking Metamucil? p. 122
Is Fun Really the ''F-Word''? p. 141
Recruiting the Generations p. 149
Finders Keepers p. 151
Why Would Anyone Want to Work for You? p. 163
Ready, Aim, Hire! p. 180
Diamonds in the Rough p. 199
Here's Your Boss and Benefits; There's the Bathroom p. 215
Retaining and Managing the Generations p. 235
The Solid Oak Door has Become a Revolving One p. 237
Is No News Really Good News? p. 253
The School Bell is Ringing More Loudly Than Ever p. 275
''I Once Diapered Somebody Who's Now My Boss's Age'' p. 297
Minding Your Generational Ps and Qs p. 308
Connecting Over the Kung Pao p. 319
Where Do We Go from Here? p. 329
Are We There Yet? p. 331
Bibliography p. 337
Index p. 339
Readers' Guide p. 353
Table of Contents provided by Blackwell. All Rights Reserved.