Summary: The Ultimate Resort and Spa provides the setting for Workplace Writing, a unique business-writing learning package that focuses on making writing relevant to students' chosen fields. Many professionals work at the resort, and they face communication issues that must be addressed in writing. Workplace Writing provides students with the information they will need to write clear, correct, and focused business correspondence. Case studies provide-program specific situati ...show moreons. However, the case studies are just the beginning of the real-world applications available with this text. While the book forms the centre of the package, it is complemented by a Web Tutor that provides additional exercises, chapter-specific learning tools, and an additional 50 case studies. Web Tutor can be used as is or can be customized by instructors.