Achieving Service Excellence: Strategies for Healthcare 2nd edition (9781567933277) - Textbooks.com
Ship-Ship-Hooray! Free Shipping on $25+ View Details about Free Shipping >
Achieving Service Excellence: Strategies for Healthcare

Achieving Service Excellence: Strategies for Healthcare - 2nd edition

Achieving Service Excellence: Strategies for Healthcare - 2nd edition

ISBN13: 9781567933277

ISBN10: 1567933270

Achieving Service Excellence: Strategies for Healthcare by Myron D. Fottler - ISBN 9781567933277
Cover type: Paperback
Edition: 2ND 10
Copyright: 2010
Publisher: Health Administration Press
Published:
International: No
Achieving Service Excellence: Strategies for Healthcare by Myron D. Fottler - ISBN 9781567933277

ISBN13: 9781567933277

ISBN10: 1567933270

Cover type: Paperback
Edition: 2ND 10
You Save $69.42 (72%)
$26.58
low inventory alert!

List price: $96.00

All of our used books are 100% hand-inspected and guaranteed! Happy you, happy us.

Ships directly from us
You Save $54.50 (57%)
$41.50
Format: Vitalsource
0-day digital rental

List price: $96.00

Instant access, flexible term options, and deep discounts up to 60% on digital content! Happy you, happy us.

Delivered via email within 1 hour
Expires 0 days after first use
Please note: eBooks do not come with access codes, CDs/DVDs, workbooks, and other supplemental items.

Well, that's no good. Unfortunately, this edition is currently out of stock. Please check back soon.

Other Editions of Achieving Service Excellence: Strategies for Healthcare


shop us with confidence

Summary

On any particular day, a patient can deem your organization and its services a disappointment. One unfortunate incident can cost you the goodwill of that patient and anyone that patient knows. Compete successfully in today's customer-driven market. Enhance your customer service with the tools and techniques detailed in Achieving Service Excellence: Strategies for Healthcare. Combining real-world examples with the most significant research on service management, this valuable guide presents the best available information on providing superior service.

Digital Rights

eBook Requirements
VitalSource Bookshelf Reader
Minimum System Requirements:
  • Windows 7/8, or Mac OS X 10.6 or above
Software Requirements:

eTextbooks and eChapters can be viewed by using the free reader listed below.

Be sure to check the format of the eTextbook/eChapter you purchase to know which reader you will need. After purchasing your eTextbook or eChapter, you will be emailed instructions on where and how to download your free reader.

Download Requirements:

Due to the size of eTextbooks, a high-speed Internet connection (cable modem, DSL, LAN) is required for download stability and speed. Your connection can be wired or wireless.

Being online is not required for reading an eTextbook after successfully downloading it. You must only be connected to the Internet during the download process.

User Help:

Click Here to access the VitalSource Bookshelf FAQ

Other Editions of Achieving Service Excellence: Strategies for Healthcare

Achieving Service Excellence : Strategies for Healthcare by Myron D. Fottler, Robert C. Ford and Cherrill Heaton - ISBN 9781567931907