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Administrative Office Management continues to provide students with the most up-to-date information reflecting contemporary management thinking, issues, and trends that every office employee needs to know. The text provides a strong management-based background while utilizing a humanistic approach for managing and supervising staff in an office environment.
Part 1 Identifying Basic Concepts and Trends
1. The Evolution of Management Practices
2. Handling Administrative Management Challenges
3. Administrative Management Activities in the Workplace
4. Emerging Elements Impacting Administrative Management Practices
5. Managing Information, Technology, and Training in the Workplace
Part 2 Managing Human Resources in the Workplace
6. Staffing Practices: Employment Laws and Job Analysis
7. On-the-Job Employee Practices
8. Employee Compensation, Recognition, and Company Policies
9. Health-Related and Other Workplace Issues
10. Work Ethics and Business Etiquette Issues
Part 3 Practicing Leadership and Communication Skills
11. Leadership, Motivation, and Problem Solving in Organizations
12. Communicating in the Workplace
13. Group Dynamics, Teamwork, and Conflict Issues
14. Essential Business Communication Skills
Part 4 Managing Essential Administrative Services
15. Office Design, Space, and Health Issues
16. Managing Workplace Safety
17. Other Workplace Productivity Systems
Part 5 Managing Workplace Systems and Technology
18. Computer Network Systems and Security Issues
19. Internet Services and Computer Management Policies
20. Business and Computer Information Systems
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Administrative Office Management continues to provide students with the most up-to-date information reflecting contemporary management thinking, issues, and trends that every office employee needs to know. The text provides a strong management-based background while utilizing a humanistic approach for managing and supervising staff in an office environment.
Part 1 Identifying Basic Concepts and Trends
1. The Evolution of Management Practices
2. Handling Administrative Management Challenges
3. Administrative Management Activities in the Workplace
4. Emerging Elements Impacting Administrative Management Practices
5. Managing Information, Technology, and Training in the Workplace
Part 2 Managing Human Resources in the Workplace
6. Staffing Practices: Employment Laws and Job Analysis
7. On-the-Job Employee Practices
8. Employee Compensation, Recognition, and Company Policies
9. Health-Related and Other Workplace Issues
10. Work Ethics and Business Etiquette Issues
Part 3 Practicing Leadership and Communication Skills
11. Leadership, Motivation, and Problem Solving in Organizations
12. Communicating in the Workplace
13. Group Dynamics, Teamwork, and Conflict Issues
14. Essential Business Communication Skills
Part 4 Managing Essential Administrative Services
15. Office Design, Space, and Health Issues
16. Managing Workplace Safety
17. Other Workplace Productivity Systems
Part 5 Managing Workplace Systems and Technology
18. Computer Network Systems and Security Issues
19. Internet Services and Computer Management Policies
20. Business and Computer Information Systems
eTextbooks and eChapters can be viewed by using the free reader listed below.
Be sure to check the format of the eTextbook/eChapter you purchase to know which reader you will need. After purchasing your eTextbook or eChapter, you will be emailed instructions on where and how to download your free reader.
Download Requirements:Due to the size of eTextbooks, a high-speed Internet connection (cable modem, DSL, LAN) is required for download stability and speed. Your connection can be wired or wireless.
Being online is not required for reading an eTextbook after successfully downloading it. You must only be connected to the Internet during the download process.
User Help:
Click Here to access the VitalSource Bookshelf FAQ
Digital Rights Management (DRM) Key
Copying - Books that cannot be copied will show "Not Allowed." Otherwise, this will detail the number of times it can be copied, or "Allowed with no limits."
Printing - Books that cannot be printed will show "Not Allowed." Otherwise, this will detail the number of times it can be printed, or "Allowed with no limits."
Expires - Books that have no expiration (the date upon which you will no longer be able to access your eBook) will read "No Expiration." Otherwise it will state the number of days from activation (the first time you actually read it).
Reading Aloud - Books enabled with the "text-to-speech" feature so that they can be read aloud will show "Allowed."
Sharing - Books that cannot be shared with other computers will show "Not Allowed."
Min. Software Version - This is the minimum software version needed to read this book.
Suitable Devices - Hardware known to be compatible with this book. Note: Reader software still needs to be installed.
Administrative Office Management continues to provide students with the most up-to-date information reflecting contemporary management thinking, issues, and trends that every office employee needs to know. The text provides a strong management-based background while utilizing a humanistic approach for managing and supervising staff in an office environment.
Part 1 Identifying Basic Concepts and Trends
1. The Evolution of Management Practices
2. Handling Administrative Management Challenges
3. Administrative Management Activities in the Workplace
4. Emerging Elements Impacting Administrative Management Practices
5. Managing Information, Technology, and Training in the Workplace
Part 2 Managing Human Resources in the Workplace
6. Staffing Practices: Employment Laws and Job Analysis
7. On-the-Job Employee Practices
8. Employee Compensation, Recognition, and Company Policies
9. Health-Related and Other Workplace Issues
10. Work Ethics and Business Etiquette Issues
Part 3 Practicing Leadership and Communication Skills
11. Leadership, Motivation, and Problem Solving in Organizations
12. Communicating in the Workplace
13. Group Dynamics, Teamwork, and Conflict Issues
14. Essential Business Communication Skills
Part 4 Managing Essential Administrative Services
15. Office Design, Space, and Health Issues
16. Managing Workplace Safety
17. Other Workplace Productivity Systems
Part 5 Managing Workplace Systems and Technology
18. Computer Network Systems and Security Issues
19. Internet Services and Computer Management Policies
20. Business and Computer Information Systems
eTextbooks and eChapters can be viewed by using the free reader listed below.
Be sure to check the format of the eTextbook/eChapter you purchase to know which reader you will need. After purchasing your eTextbook or eChapter, you will be emailed instructions on where and how to download your free reader.
Download Requirements:Due to the size of eTextbooks, a high-speed Internet connection (cable modem, DSL, LAN) is required for download stability and speed. Your connection can be wired or wireless.
Being online is not required for reading an eTextbook after successfully downloading it. You must only be connected to the Internet during the download process.
User Help:
Click Here to access the VitalSource Bookshelf FAQ
Digital Rights Management (DRM) Key
Copying - Books that cannot be copied will show "Not Allowed." Otherwise, this will detail the number of times it can be copied, or "Allowed with no limits."
Printing - Books that cannot be printed will show "Not Allowed." Otherwise, this will detail the number of times it can be printed, or "Allowed with no limits."
Expires - Books that have no expiration (the date upon which you will no longer be able to access your eBook) will read "No Expiration." Otherwise it will state the number of days from activation (the first time you actually read it).
Reading Aloud - Books enabled with the "text-to-speech" feature so that they can be read aloud will show "Allowed."
Sharing - Books that cannot be shared with other computers will show "Not Allowed."
Min. Software Version - This is the minimum software version needed to read this book.
Suitable Devices - Hardware known to be compatible with this book. Note: Reader software still needs to be installed.
