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Business Communication at Work (Text Only)

Business Communication at Work (Text Only) - 00 edition

Business Communication at Work (Text Only) - 00 edition

ISBN13: 9780028025469

ISBN10: 0028025466

Business Communication at Work (Text Only) by Marilyn Satterwhite and Judith Olson-Sutton - ISBN 9780028025469
Edition: 00
Copyright: 2000
Publisher: Glencoe Publishing Co.
Published:
International: No
Business Communication at Work (Text Only) by Marilyn Satterwhite and Judith Olson-Sutton - ISBN 9780028025469

ISBN13: 9780028025469

ISBN10: 0028025466

Other Editions of Business Communication at Work (Text Only)


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Summary

This 18-chapter, four-color text provides more writing activities, more examples, more technology, and more instructor support than any other text of its kind. Students learn to develop effective sentences and paragraphs to compose an extensive array of letters, memos, news releases, and reports. A variety of checklists, guide sheets, and application exercises make this flexible text useful for students in both structured and individualized settings. Legal/Ethical, Global/Cultural Diversity, Thinking Cap features, and Online Exercises provide an interesting focus to students' learning.

Table of Contents

Table of Contents

The Process and Challenge of Business Communication

Setting the Stage for Effective Communication
Choosing the Right Words
Developing Sentences and Paragraphs

Basics for Communicating Effectively

Promoting Goodwill
Planning and Organizing Business Messages
Using Technology to Capture and Refine Ideas
Formatting Business Messages

Effective Messages

Writing Goodwill Messages
Writing Messages for Inquiries and Requests
Writing Claim and Adjustment Messages
Writing Persuasive Messages
Writing Order, Credit, and Collection Messages

Reports and Media Communications

Developing Memos and Memo Reports
Creating Press Releases and Newsletters
Constructing and Presenting Reports
Preparing Meeting Communications

Employment Communication

Conducting the Job Search
Selling Yourself to Employers

Other Editions of Business Communication at Work (Text Only)

Business Communication at Work / Text Only by Olson-Sutton Satterwhite - ISBN 9780078290800