Ship-Ship-Hooray! Free Shipping on $25+ Details >
Business and Society

Business and Society - 2nd edition

Business and Society - 2nd edition

ISBN13: 9780618479252

ISBN10: 0618479252

Business and Society by Debbie Thorne, O. C. Ferrell and Linda Ferrell - ISBN 9780618479252
Edition: 2ND 05
Copyright: 2005
Publisher: Houghton Mifflin Harcourt
International: No
Business and Society by Debbie Thorne, O. C. Ferrell and Linda Ferrell - ISBN 9780618479252

ISBN13: 9780618479252

ISBN10: 0618479252

shop us with confidence


A brief alternative to its competitors, Business and Society combines 12 chapters with 12 cases to offer a strategic approach to social responsibility. Streamlined coverage of key topics allows undergraduate students and MBA majors to focus on only what they need to prepare for in the real business world. Concise chapter content allows instructors to introduce outside resources into their course, such as readings, cases, and projects that enhance students' understanding of the material. Students will gain the background knowledge, skills, and insight necessary to analyze how organizations achieve both social and financial performance benefits through social responsibility.

Chapters 1 and 2 have been merged for a more concise and straightforward introduction to the framework of social responsibility. In turn, the authors have expanded the discussion of ethics, increasing coverage of this pressing issue from one to two chapters. Chapter 4, "Business Ethics and Ethical Decision Making," addresses the nature and foundation of business ethics, ethical issues in business, and the ethical decision-making process. Chapter 5, "Strategic Approaches to Improving Ethical Behavior," builds on the previous chapter by delving into the creation and implementation of organizational ethics programs and codes of conduct. All chapters feature opening vignettes--updated for the Second Edition--that preview key concepts by profiling an organization or situation relevant to the main topic. The authors refer back to these vignettes when appropriate. In addition, updated Experiential Exercises at the end of each chapter help students to examine important ideas in relation to real-world business practices. These exercises require online research--promoting higher-level learning by making students apply, analyze, synthesize, and evaluate the concepts, practices, and possibilities for social responsibility.

  • New! Two new boxed features reinforce the practical relevance of chapter material. Legal and Regulatory boxes focus on the legal issues facing current organizations; Global Initiatives boxes look at the ethical dilemmas confronting international companies and organizations.
  • New! What Would You Do? mini-cases appear at the end of each chapter, presenting students with a scenario that highlights ethics, social responsibility, morals, workplace conduct, and other important themes. Students play the role of the decision maker, applying what they have learned as well as their own instincts to determine the course of action a company or individual should take.
  • New! Over 60% of the cases are new. In addition, the collection has been divided into two parts to clearly distinguish between organizations that have succeeded and those that have struggled with corporate citizenship. Part I, "Successful Management of Social Responsibility," includes cases on Coca-Cola Company, Wainwright Bank and Trust, Conoco, Home Depot, New Belgium Brewing Company, and Double Click. Part II, "Challenges in Social Responsibility," includes cases on Enron, WorldCom, Martha Stewart, Arthur Andersen, Tyco, and Global Crossing.
  • New! Real examples of Social Responsibility Audits appear on the textbook web site. These reports provide students with an insider's look at how companies are actually measuring, assessing, and communicating their social and ethical performance results.
  • New! Five expanded Role-Playing Exercises (previously called Behavior Simulation Role-Playing Cases) promote teamwork and develop students' group decision-making skills. A new Role-Playing Exercise Appendix provides an introduction to each of these exercises that students can read in preparation for group assignments. Teaching Notes in the Instructor's Resource Manual help instructors to organize and direct student teams.

Table of Contents

Table of Contents

1. Social Responsibility Framework

Social Responsibility Defined
Development of Social Responsibility
Global Nature of Social Responsibility
Benefits of Social Responsibility
Framework for Studying Social Responsibility

2. Strategic Management of Stakeholder Relationships

Stakeholders Defined
Stakeholder Identification and Importance
Performance with Stakeholders
Development of Stakeholder Relationships
Link Between Stakeholder Relationships and Social Reponsibility

3. Legal, Regulatory, and Political Issues

Government's Influence on Business
Business's Influence on Government
The Government's Approach for Legal and Ethical Compliance

4. Business Ethics and Ethical Decision Making

The Nature of Business Ethics
Foundations of Business Ethics
Ethical Issues in Business
Understanding the Ethical Decision-Making Process

5. Strategic Approaches to Improving Ethical Behavior

The Need for Organizational Ethics Programs
Codes of Conduct
Ethics Officers
Ethics Training and Communication
Establishing Systems to Monitor and Enforce Ethical Standards
Continuous Improvement of the Ethical Program
Implementing Organizational Ethics Programs

6. Corporate Governance

Corporate Governance Defined
Corporate Governance and Social Responsibility
Issues in Corporate Governance Systems
Future of Corporate Governance

7. Consumer and Community Relations

Consumer Stakeholders
Responsibilities to Consumers
Community Stakeholders
Responsibilities to the Community
Strategic Implementation of Responsibilities to Consumers and the Community

8. Employee Relations

Employee Stakeholders
Responsibilities to Employees
Strategic Implementation of Responsibilities to Employees

9. Environmental Issues

Global Environmental Issues
Environmental Policy and Regulation
Business Response to Environmental Issues
Strategic Implementation of Environmental Responsibility

10. Technology Issues

The Nature of Technology
Technology's Influence on the Economy
Technology's Influence on Society
Strategic Implementation of Responsibility for Technology

11. Strategic Philanthropy

Strategic Philanthropy Defined
Strategic Philanthropy and Social Responsibility
Stakeholders in Strategic Philanthropy
Benefits of Strategic Philanthropy
Implementation of Strategic Philanthropy

12. The Social Responsibility Audit

The Nature of Social Auditing
The Auditing Process
Strategic Importance of Social Auditing

Part I. Successful Management of Social Responsibility

Case 1 Crisis and Reputation Management at Coca-Cola Company
Case 2 Banking on Values at Wainwright Bank and Trust
Case 3 Conoco's Decision: the First Annual President's Award for Business Ethics
Case 4 Home Depot's Commitment to Social Responsibility
Case 5 New Belgium Brewing: Environmental and Social Responsibilities
Case 6 Double Click and Privacy on the Internet

Part II. Challenges in Social Responsibility

Case 7 Enron: Questionable Accounting Leads to Collapse
Case 8 Worldcom's Actions Lead to Corporate Reform
Case 9 Martha Stewart: Insider Trading Scandal
Case 10 Arthur Andersen's Questionable Accounting Practices
Case 11 Tyco: Leadership Crisis
Case 12 Global Crossing: Inflated Sales Lead to Bankruptcy

Appendix: Role Play Exercises