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Service Oriented Management Textbooks

cover of Issues and Ethics in the Helping Professions with ACA 2014 - With Access (9th edition)
Issues and Ethics in the Helping Professions with ACA 2014 - With Access
by Gerald Corey, Marianne Schneider Corey and Cindy Corey
Hardback
ISBN13: 978-1305388284
9th Edition
cover of Service Management: Operations, Strategy, Information Technology - Text Only (8th edition)
Service Management: Operations, Strategy, Information Technology - Text Only
by James A. Fitzsimmons
Hardback
ISBN13: 978-0078024078
8th Edition
cover of Quality Management for Organizational Excellence (8th edition)
Quality Management for Organizational Excellence
by David L. Goetsch
Hardback
ISBN13: 978-0133791853
8th Edition
cover of World of Customer Service (3rd edition)
World of Customer Service
by Pattie Gibson-Odgers
Paperback
ISBN13: 978-0840064240
3rd Edition
cover of Service Management : Oper., Strategies.. -Access (8th edition)
Service Management : Oper., Strategies.. -Access
by James A. Fitzsimmons
Access Code
ISBN13: 978-0077498863
8th Edition
cover of Nursing Home Administration (7th edition)
Nursing Home Administration
by James E. Allen
Paperback
ISBN13: 978-0826128546
7th Edition
cover of Guide to Customer Service Skills for the Service Desk Professional (4th edition)
Guide to Customer Service Skills for the Service Desk Professional
by Donna Knapp
Paperback
ISBN13: 978-1285063584
4th Edition
cover of Casino Operations Management (2nd edition)
Casino Operations Management
by Jim Kilby, Jim Fox and Anthony F. Lucas
Hardback
ISBN13: 978-0471266327
2nd Edition
cover of Customer Service: Skills For... - With Access (6th edition)
Customer Service: Skills For... - With Access
by Lucas
Paperback
ISBN13: 978-1259660238
6th Edition