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Service Oriented Management Textbooks

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cover of Issues and Ethics in the Helping Professions with ACA 2014 - With Access (9th edition)

by Gerald Corey, Maria...

Cover Type:
Hardback
ISBN13: 978-1305388284
ISBN10: 1305388283

Edition: 9th
From $61.80
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cover of Service Management: Operations, Strategy, Information Technology - Text Only (8th edition)

by James A. Fitzsimmon...

Cover Type:
Hardback
ISBN13: 978-0078024078
ISBN10: 0078024072

Edition: 8th
From $35.28
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cover of World of Customer Service (3rd edition)

by Pattie Gibson-Odger...

Cover Type:
Paperback
ISBN13: 978-0840064240
ISBN10: 0840064241

Edition: 3rd
From $24.99
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cover of Service Management : Oper., Strategies.. -Access (8th edition)

by James A. Fitzsimmon...

Cover Type:
Access Code
ISBN13: 978-0077498863
ISBN10: 0077498860

Edition: 8th
cover of Service Management: Operations, Strategy, Information Technology - with Service Model Software Access Card (8th edition)

by James Fitzsimmons

Cover Type:
Hardback
ISBN13: 978-0077841201
ISBN10: 0077841204

Edition: 8th
From $197.56
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cover of Nursing Home Administration (7th edition)

by James E. Allen

Cover Type:
Paperback
ISBN13: 978-0826128546
ISBN10: 0826128548

Edition: 7th
From $85.51
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cover of Guide to Customer Service Skills for the Service Desk Professional (4th edition)

by Donna Knapp

Cover Type:
Paperback
ISBN13: 978-1285063584
ISBN10: 1285063589

Edition: 4th
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cover of Managing Organizations for Sport and Physical Activity (Paperback) (4th edition)

by Packianathan Chella...

Cover Type:
Print On Demand
ISBN13: 978-1621590149
ISBN10: 1621590143

Edition: 4th
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cover of Managing Customer Relationships (3rd edition)

by Peppers

Cover Type:
Hardback
ISBN13: 978-1119236252
ISBN10: 1119236258

Edition: 3rd
From $56.05
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cover of Customer Service: Skills For... - With Access (6th edition)

by Lucas

Cover Type:
Paperback
ISBN13: 978-1259660238
ISBN10: 1259660230

Edition: 6th
cover of Management and the Arts (5th edition)

by William Byrnes

Cover Type:
Print On Demand
ISBN13: 978-0415663298
ISBN10: 0415663296

Edition: 5th
From $29.98
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cover of Casino Operations Management (2nd edition)

by Jim Kilby, Jim Fox ...

Cover Type:
Hardback
ISBN13: 978-0471266327
ISBN10: 0471266329

Edition: 2nd
From $48.15
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cover of Introduction to Security : Operations and Management (4th edition)

by P. J. Ortmeier

Cover Type:
Paperback
ISBN13: 978-0132682954
ISBN10: 0132682958

Edition: 4th
From $26.88
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cover of Customer Service in Tourism and Hospitality

by Simon Hudson

Cover Type:
Paperback
ISBN13: 978-1908999344
ISBN10: 1908999349

From $19.44
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cover of Customer Relationship Management (3rd edition)

by Buttle

Cover Type:
Print On Demand
ISBN13: 978-1138789838
ISBN10: 1138789836

Edition: 3rd
From $36.78
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cover of Sales Management: Building Customer Relationships and Partnerships

by Hair, Anderson, Bab...

Cover Type:
Hardback
ISBN13: 978-0618721016
ISBN10: 0618721010

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cover of Services Management: The New Paradigm in Hospitality

by Jay Kandampully and...

Cover Type:
Paperback
ISBN13: 978-0131916548
ISBN10: 0131916548

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cover of Customer Satisfaction is Worthless, Customer Loyalty is Priceless

by Jeffrey Gitomer

Cover Type:
Hardback
ISBN13: 978-1885167309
ISBN10: 188516730X

From $9.64
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cover of Business Management in Local Church-Expanded

by David R. Pollock

Cover Type:
Paperback
ISBN13: 978-0802409348
ISBN10: 0802409342

From $10.45
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cover of Quality Management for Organizational Excellence (6th edition)

by David L. Goetsch

Cover Type:
Hardback
ISBN13: 978-0135019672
ISBN10: 0135019672

Edition: 6th
From $2.99
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