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Effective Public Manager

Effective Public Manager - 4th edition

Effective Public Manager - 4th edition

ISBN13: 9780470282441

ISBN10: 0470282444

Effective Public Manager by Steven Cohen - ISBN 9780470282441
Cover type: Hardback
Edition: 4TH 08
Copyright: 2008
Publisher: Jossey-Bass, Inc.
Published:
International: No
Effective Public Manager by Steven Cohen - ISBN 9780470282441

ISBN13: 9780470282441

ISBN10: 0470282444

Cover type: Hardback
Edition: 4TH 08
 
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Summary

There is a growing demand for training and applied education in the public sector. The fourth edition of The Effective Public Manager synthesizes much of the state-of-the-art thinking in the field and offers practical lessons and tools for public managers. This edition includes updated case studies and lessons drawn from the major public sector events of the past five years. Addressing the trend toward multi-sectoral public service delivery and the difficult operational problems that poses, this book discusses innovation and cross-sector collaboration and includes new reflections on accountability, transparency, and crisis communication.

Table of Contents

Table of Contents

Preface.
The Authors.
1. The Perpetual Crisis in Public Management.
2. Defining Effective Public Management.
3. How to Find and Keep Good People.
4. Developing Effective Working Relationships.
5. Structuring Systems, Tasks, and Responsibilities.
6. Understanding and Applying Innovation Strategies in the Public Sector.
7. The Art and Craft of Contracting.
8. Gathering, Organizing, and Using Information.
9. Mastering the Budgetary Process.
10. Shaping Organizational Goals and Strategies.
11. Communicating with the Public, the Media, and Stakeholders.
12. Surviving and Thriving in Public Service.
References.
Additional Resources.

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