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Essentials of Health Care Management

Essentials of Health Care Management - 97 edition

Essentials of Health Care Management - 97 edition

ISBN13: 9780827371453

ISBN10: 0827371454

Essentials of Health Care Management by Stephen M. Shortell and Arnold D. Kaluzny - ISBN 9780827371453
Edition: 97
Copyright: 1997
Publisher: Delmar Publications
Published:
International: No
Essentials of Health Care Management by Stephen M. Shortell and Arnold D. Kaluzny - ISBN 9780827371453

ISBN13: 9780827371453

ISBN10: 0827371454


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Summary

This new book provides front-line health care managers with the practical skills needed to promote more efficient health care delivery. With its glossary of key terms and section on future trends, this book is a valuable resource for any health care professional.

Table of Contents

Table of Contents

I: ORGANIZATION AND MANGERS

Organization Theory and Health Services Management: The Managerial Role

II: MOTIVATING, LEADING, AND NEGOTIATING

Motivating People
Leadership a Framework for Thinking and Acting
Conflict Management and Negotiation

III: OPERATING THE TECHNICAL SYSTEM

Managing Groups and Teams
Work Design
Coordination and Communication
Power and Policies in Health Services Organizations

IV: RENEWING THE ORGANIZATION

Organization Design
Managing Strategic Alliances
Organizational Innovation and Change
Organizational Performance Managing for Efficiency and Effectiveness

V: CHARTING THE FUTURE

Strategy Making in Health Care Organizations
Creating and Managing the Future.