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Ethical Leadership in Human Services

Ethical Leadership in Human Services - 03 edition

Ethical Leadership in Human Services - 03 edition

ISBN13: 9780205335657

ISBN10: 0205335659

Ethical Leadership in Human Services by Susan Manning - ISBN 9780205335657
Cover type: Paperback
Edition: 03
Copyright: 2003
Publisher: Allyn & Bacon, Inc.
International: No
Ethical Leadership in Human Services by Susan Manning - ISBN 9780205335657

ISBN13: 9780205335657

ISBN10: 0205335659

Cover type: Paperback
Edition: 03

List price: $105.25

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This text provides a multidimensional approach to ethical leadership in human services for professional leaders and students who wish to be leaders in human services.

Practical and theoretical perspectives integrated throughout the text help leaders consider the complexity of moral and ethical quandaries, rather than provide prescriptions or answers. A framework for decision-making includes the necessary components for an ethical reasoning process. The text then turns to the theoretical and practical implications of building ethical organizations and discusses organizational culture, climate, and structure as concrete entities that can be shaped to enhance the ethical policies and practices of the organization.


  • Provides students and practicing professional leaders with a conceptual framework of ethical leadership that includes the unique moral nature of human service organizations, the ethical responsibility of professional leadership, and leadership theory that integrates ethical and moral dimensions.
  • Includes detailed theoretical and practical resources for instructors to help students grasp the moral dimensions of leadership and the nature of ethical conflicts in human service leadership.
  • Focuses on the integration of ethical resources with the individual to help students develop a personal framework for decision-making that includes their own personal morality, moral development, and world view; this approach promotes being ethical by intention.
  • Integrates the "voices" of managers and administrators describing their experiences with ethical decision-making, giving a personal "face" to the nature of the material presented.
  • Chapters include learning objectives, introductions, boxed material, figures and illustrations, vignettes, and chapter summaries to help students with problem-solving and analysis while reiterating and replicating major points in the text.

Author Bio

Manning, Susan Schissler : University of Denver

Table of Contents

Table of Contents


1. The Essence of Ethical Leadership.

The Dual Responsibility of Social Work: Private and Public Duties.
Practical Ethics.
A Multidimensional Model of Ethical Leadership.

2. Ethics and Human Service Organizations.

The Unique Moral Nature of Human Service Organizations.
The History of Social Work Ethics in Organizations.
Circumstances That Produce Ethical Dilemmas in Human Services.
The Nature and History of Business Ethics.
The Intersection of Social Services and Business Ethics.

3. Ethical Leadership Through Transformation.

The Need for Ethical Leadership.
Definitions of Leadership.
Leadership Paradigms: Transactional and Transformational.
The Moral Dimensions of Leadership.

4. Ethical Decisions: The Use and Abuse of Power.

The Nature of Power in Leadership.
The Manifestation of Power.
Perceptions of Power--Leaders' and Constituents'.
Powerlessness and the Cycle of Alienation.
Moral, Professional, and Social Consequences of Powerlessness.
Power to Use for Ethical Action.


5. "Starting Points:" Where a Leader Begins with Ethics.

What Stage Are You In?
Moral Development.
Moral Judgment.
Moral Identity.
Life Stage & Career Development.
What Hat Do You Wear?

6. Ethical Resources: Traditions and Tools to Develop Ethical Awareness and Feeling.

The Language of Ethics: Morality, Ethics, Applied Ethics, Values Dilemmas.
Dilemmas of Human Services.
Ambiguity, Complexity, Context, and Other Quirks.
Moral Citizenship: Awareness, Feeling, Thinking, Action.
Moral Theories of Caring: Feminist, Afrocentric, & Ghandian.

7. Ethical Resources: Traditions and Tools to Develop Ethical Wisdom and Action.

Thinking: Rationality and Respect.
Ethical Decision Framework.


8. Bureaucracy: Theories and Forms with Moral Implications.

Bureaucracy as an Organizational Form.
The Organizational Ideal.
Characteristics of Bureaucracy with Moral Implications.
Ethical Implications for Leaders.

9. Organizational Culture: The Tangled Web of Understanding.

The Nature of Organizational Culture and Ethics.
Enactment of Ethical Norms and Behaviors.
The Values Statement: Core Organizational Values.
Characteristics that Promote Ethical Actions.
Ethical Policies and Practices.
Moving Forward.

10. Tools and Strategies to Shape Ethical Cultures.

Leading Toward Ethical Cultures.

11. The Feedback Loop: Leaders as Architects of Ethical Organizations.

The Nature of Structure and Organizational Design.
The Learning Organization.
Structures For Participation: The Quantam Wave of Potentials.
The Introduction of Moral Premises to Design.
Structures for Ethical Oversight.

12. Conclusion.