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First Course in Quality Engineering

First Course in Quality Engineering - 3rd edition

First Course in Quality Engineering - 3rd edition

ISBN13: 9781138747814

ISBN10: 1138747815

First Course in Quality Engineering by KRISHNAMOORTHI - ISBN 9781138747814
Cover type: Paperback
Edition: 3RD 19
Copyright: 2019
Publisher: CRC Press I, LLC
Published:
International: No
First Course in Quality Engineering by KRISHNAMOORTHI - ISBN 9781138747814

ISBN13: 9781138747814

ISBN10: 1138747815

Cover type: Paperback
Edition: 3RD 19
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Summary

This book is the leader among the new generation of text books on quality that follow the systems approach to creating quality in products and services; the earlier generations focused solely on parts of the system such as statistical methods, process control, and management philosophy. It follows the premise that the body of knowledge and tools documented by quality professionals and researchers, when employed in designing, creating and delivering the product will lead to product quality, customer satisfaction and reduced waste. The tools employed at the different stages of the product creation cycle are covered in this book using real world examples along with their theoretical bases, strengths and weaknesses.

This textbook can be used for training - from shop floor personnel to college majors in business and engineering to practicing professionals. Graduate students training as researchers in the quality field will also find useful material. The book has been used as the text for a Professional Series Massive Open Online Course offered by the Technical University of Munich on edX.org, through which tens of thousands of participants from all over the world have received training in quality methods. According to Professor Dr. Holly Ott, who chose the book for the course, the text is one of the main factors contributing to success of this MOOC.

The Third Edition has been fully revised to be friendly for self-study, reflects changes in the standards referenced such as ISO 9000, and includes new examples of application of statistical tools in health care industry.

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