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Himstreet and Baty's Business Communications

Himstreet and Baty's Business Communications - 12th edition

Himstreet and Baty's Business Communications - 12th edition

ISBN13: 9780538875202

ISBN10: 0538875208

Himstreet and Baty
Edition: 12TH 99
Copyright: 1999
Publisher: South-Western Publishing Co.
Published:
International: No
Himstreet and Baty

ISBN13: 9780538875202

ISBN10: 0538875208

Edition: 12TH 99

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Author Bio

Lehman, Carol M. : Mississippi State University

DuFrene, Debbie D. : Stephen F. Austin State University

Table of Contents

Table of Contents

PART I: COMMUNICATION FOUNDATIONS.

1. A Framework for Business Communication.
2. Organizational Setting for Business Communication.

PART II: THE WRITING PROCESS.

3. Organizing and Composing Messages.
4. Revising and Proofreading Messages.

PART III: COMMUNICATING THROUGH LETTERS, MEMORANDUMS, AND E-MAIL MESSAGES.

5. Writing Good-News, Routine and Special Letters.
6. Writing Bad-News Letters.
7. Writing Memos and E-mail Messages.
8. Writing Persuasive Messages.

PART IV: COMMUNICATING THROUGH REPORTS.

9. Understanding the Report Process and Research Methods.
10. Managing Data and Using Graphics.
11. Organizing and Preparing Reports and Proposals.
12. Designing and Delivering Business Presentations.

PART V: COMMUNICATING ABOUT WORK AND JOBS.

13. Preparing Resumes and Application Letters.
14. Interviewing for a Job and Preparing Employment Messages.

APPENDIXES.
A. Document Format and Layout Guide.
B. Documentation Formats.
C. Language Review and Exercises.
D. Grading Symbols.
INDEX.