Kinn's Administrative Medical Assistant -With CD 6th edition (9781416032014) -
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Kinn's Administrative Medical Assistant -With CD

Kinn's Administrative Medical Assistant -With CD - 6th edition

Kinn's Administrative Medical Assistant -With CD - 6th edition

ISBN13: 9781416032014

ISBN10: 1416032010

Edition: 6TH 07
Copyright: 2007
Publisher: W.B. Saunders Co.
International: No

ISBN13: 9781416032014

ISBN10: 1416032010

Edition: 6TH 07

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Drawn from the administrative material covered in the comprehensive book Kinn?s The Medical Assistant: An Applied Learning Approach, this text helps students master the skills needed in the front office of a physician practice. Building on Kinn?s, this volume introduces an applied learning approach that focuses on the real-world context required to apply theory and skills from the text to various case studies throughout the chapters. All chapters begin with a scenario appropriate to the content, and contextual exercises are incorporated throughout the chapter. This new edition includes the most current Content & Competencies associated with CAAHEP and ABHES plus two new chapters on The Office Environment & Daily Operations and Privacy & Risk Management, which focus on the latest administrative office trends and issues.

Table of Contents

Table of Contents

1. Becoming a Successful Student
2. The Healthcare Industry

Unit One. Introduction to Medical Assisting

3. The Medical Assisting Profession
4. Professional Behavior in the Workplace
5. Interpersonal Skills and Human Behavior
6. Medicine and Ethics
7. Medicine and Law

Unit Two. Administrative Medical Assisting

8. Computers in the Medical Office
9. Telephone Techniques
10. Scheduling Appointments
11. Patient Reception and Processing
12. The Office Environment and Daily Operations
13. Written Communications and Document Processing

Unit Three. Health Information in the Medical Office

14. Documentation and Medical Records Management
15. Health Information Management
16. Privacy and Risk Management

Unit Four. Billing and Coding Procedures

17. Basics of Diagnostic Coding
18. Basics of Procedure Coding
19. Third-Party Reimbursement
20. The Health Insurance Claim Form
21. Professional Fees, Billing, and Collecting

Unit Five. Financial and Practice Management

22. Banking Services and Procedures
23. Management of Practice Finances
24. Medical Practice Management and Human Resources
25. Medical Practice Marketing and Customer Service

Unit Six. Assisting with Medical Specialties

26. Assisting with Medical Emergencies

Unit Seven. Career Development

27. Career Development and Life Skills