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Office 2000 : Technology and Procedures / With 3.5" Disk

Office 2000 : Technology and Procedures / With 3.5" Disk - 11th edition

Office 2000 : Technology and Procedures / With 3.5" Disk - 11th edition

ISBN13: 9780538681292

ISBN10: 0538681292

Office 2000 : Technology and Procedures / With 3.5" Disk by Patsy Fulton-Calkins - ISBN 9780538681292
Edition: 11TH 98
Copyright: 1998
Publisher: South-Western Publishing Co.
Published:
International: No
Office 2000 : Technology and Procedures / With 3.5" Disk by Patsy Fulton-Calkins - ISBN 9780538681292

ISBN13: 9780538681292

ISBN10: 0538681292

Edition: 11TH 98

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Summary

Designed to help develop the knowledge and skills that will be demanded on the job as an office assistant. Also designed to develop communication, human relations, and time and stress management skills. Provides a reference for users for rules of grammar, punctuation, capitalization, and proofreaders marks.

  • Optional end-of-chapter technology application tasks designed to allow students to research information using the Multimedia Reference for Writers CD-ROM.
  • The Internet and the World Wide Web, and other references are used.
  • Uses multi-tasking approach to document preparation.
  • Includes end-of-chapter activities tied to success profiles which are cross-referenced.
  • Includes collaborative activities designed for group projects.
  • New topics include the virtual office, World Wide Web, Internet, telecommuting, and Teleworkers.
  • Software slide presentation available to replace traditional transparency masters.
  • End-of-chapter assessment tests are new to this edition.

Table of Contents

Table of Contents

PART 1 THE HIGH TECH WORKPLACE:

1. Understanding the Office Environment.
2. Planning your Career.
3. Utilizing Computer Hardware and Office Equipment.
4. Using Software.

PART 2 SUCCESS BEHAVIORS:

5. Developing Effective Communication Skills.
6. Responding Ethically in the Work Environment.

PART 3 OFFICE COMMUNICATIONS:

7. Communicating: Telecommunications and the Telephone.
8. Communicating: Letters, Memos, & Reports.
9. Communicating Orally: Office Callers and Presentations.

PART 4 MEETING, CONFERENCES, AND TRAVEL:

10. Planning Meetings and Conferences.
11. Making Travel Arrangements.

PART 5 MAIL AND RECORDS MANAGEMENT:

12. Handling the Office Mail.
13. Managing Documents.

PART 6 CAREER ADVANCEMENT:

14 Managing Stress and Time.
15. Leading Others.


REFERENCE GUIDE.
APPENDIX.
INDEX.