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Organizational Behavior - With '04 Self-Assessment Library CD

Organizational Behavior - With '04 Self-Assessment Library CD - 10th edition

Organizational Behavior - With '04 Self-Assessment Library CD - 10th edition

ISBN13: 9780131306561

ISBN10: 0131306561

Organizational Behavior - With
Edition: 10TH 03
Copyright: 2003
Publisher: Prentice Hall, Inc.
International: No
Organizational Behavior - With

ISBN13: 9780131306561

ISBN10: 0131306561

Edition: 10TH 03

Other Editions of Organizational Behavior - With '04 Self-Assessment Library CD

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For one-semester, undergraduate/graduate-level courses in Organizational Behavior, Organizational Psychology, and Human Relations in departments of management, public administration, psychology, social work, political science, and education.

THE most comprehensive, reality-based review of organizational behavior of its kind--used by over 800 colleges and universities worldwide. Organizational Behavior fully engages students with its extensive variety of questions, exercises, case applications, and skill-building modules. Its three-level model analysis--the individual, the group, and the organization system--prepares students to explain and predict behavior in organizations.


  • NEW--An additional chapter on leadership--Covers contemporary aspects of leadership, such as framing issues, mentoring, self-leadership, on-line leadership, and the GLOBE study on cross-cultural leadership.
    • Provides students with the latest and most comprehensive coverage on leadership.
  • NEW--Skill-Building Modules covering these topics--Active Listening; Creative Problem Solving; Reading Emotions; Setting Goals; Designing Motivating Jobs; Selection Interviewing; Creating Effective Teams; Developing Trust; Choosing a Leadership Style; Negotiating; Becoming Politically Adept; Delegating Authority; Effective Disciplining; Reading an Organization's Culture; Changing Attitudes; and Managing Resistance to Change. The skills modules are coordinated with text content and the Self-Assessment CD-ROM included in the text.
    • Enables students to build and improve their interpersonal and behavioral skills by reading a chapter, completing the relevant self-assessment(s), and then reading and practicing the appropriate skills module(s) in the back of the book.
  • NEW--Coverage of contemporary OB issues--e.g., customer service, work/life balance, multiple intelligences, evolutionary psychology and hardwired behavior, GLOBE measures of national cultural attributes, motivation as flow, Thomas' intrinsic motivation model, deviant workplace behavior, silence as communication, employee response to organizational politics, mass customization, Feng Shui and workplace design, spirituality in organizations, knowledge management.
    • Provides students with latest research findings in organizational behavior.
  • NEW--Latest issues--Implications of 9/11 and the collapse of Enron and Arthur Andersen on OB.
    • Makes OB issues relevant to students.
  • NEW--Updated research base--e.g., in terms of the links among employee attitudes and behavior, customer satisfaction, and organizational performance.
    • Shows students why OB should be concerned with the customer, the role of displayed emotions in friendly and helpful service, how employee attitudes and behavior shape an organization's "customer culture," and what management can do make an organization more customer-oriented.
  • NEW--Reorganized/rewritten chapter on communication--Ch. 10.
    • Makes the topic of communication more relevant to students.
  • A three-level model of analysis--Begins with individual behavior, moves on to group behavior, and concludes with the organization system.
    • Offers students a logical and straight-forward approach for understanding the full complexity of organizational behavior.
  • Integration of globalization, work-force diversity, and ethics--Interwoven throughout into the context of relevant issues.
    • Helps students integrate topics.
  • "Point-Counterpoint" dialogues.
    • Allows students to see two-sides of an OB controversy, stimulates class discussion, and gets students thinking critically about OB issues in the workplace.
  • There is a Custom Coursepack with this text--

Author Bio

Robbins, Stephen P. :

Stephen P. Robbins received his Ph.D. from the University of Arizona and has taught at the University of Nebraska at Omaha, Concordia University in Montreal, the University of Baltimore, Southern Illinois University at Edwardsville, and San Diego State University. Dr. Robbins' research interests have focused on conflict, power, and politics in organizations, as well as on the development of effective interpersonal skills. His articles on these and other topics have appeared in journals such as Business Horizons, the California Management Review, Business and Economic Perspectives, International Management, Management Review, Canadian Personnel and Industrial Relations, and The Journal of Management Education.

In recent years, Dr. Robbins has been spending most of his professional time writing textbooks. These include Essentials of Organizational Behavior, 7th ed. (Prentice Hall, 2003); Training in Interpersonal Skills, 3rd ed., with Phillip Hunsaker (Prentice Hall, 2003); Management, 7th ed. with Mary Coulter (Prentice Hall, 2002); Human Resource Management, 7th ed., with David DeCenzo (Wiley, 2002); The Self-Assessment Library 2.0 (Prentice Hall, 2002); Fundamentals of Management, 3rd ed., with David DeCenzo (Prentice Hall, 2001); Supervision Today!, 3rd ed., with David DeCenzo (Prentice Hall, 2001); Business Today (Harcourt, 2001); Managing Today! 2nd ed. (Prentice Hall, 2000); and Organization Theory, 3rd ed. (Prentice Hall, 1990).

In Dr. Robbins' "other life," he participates in masters' track competition. Since turning 50 in 1993, he has set numerous indoor and outdoor age-group world sprint records; won more than a dozen indoor and outdoor U.S. championships at 60, 100, 200, and 400 meters; and captured seven gold medals at the World Masters Championships. Most recently, he won gold medals at 100 and 200 meters and as the anchor on the U.S. 4 x 100 relay in the Men's 55-59 age group at the 2001 World Championships in Brisbane, Australia.

Table of Contents

Table of Contents


1. What Is Organizational Behavior?


2. Foundations of Individual Behavior.
3. Values, Attitudes, and Job Satisfaction.
4. Personality and Emotions.
5. Perception and Individual Decision Making.
6. Basic Motivation Concepts.
7. Motivation: From Concepts to Applications.


8. Foundations of Group Behavior.
9. Understanding Work Teams.
10. Communication.
11. Basic Approaches to Leadership.
12. Contemporary Issues in Leadership.
13. Power and Politics.
14. Conflict and Negotiation.


15. Foundations of Organization Structure.
16. Work Design and Technology.
17. Human Resource Policies and Practices.
18. Organizational Culture.


19. Organizational Change and Stress Management.

Appendix A: The Historical Evolution of Organizational Behavior.
Appendix B: Research in Organizational Behavior.
Skill-Building Modules.
Name Index.
Organization Index.

Other Editions of Organizational Behavior - With '04 Self-Assessment Library CD

Organizational Behavior - With OneKey Access by Stephen Robbins - ISBN 9780131709010