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Quality Toolbox

Quality Toolbox - 2nd edition

Quality Toolbox - 2nd edition

ISBN13: 9780873896399

ISBN10: 0873896394

Quality Toolbox by NA - ISBN 9780873896399
Cover type: Paperback
Edition: 2ND 05
Copyright: 2005
Publisher: American Society for Quality
Published:
International: No
Quality Toolbox by NA - ISBN 9780873896399

ISBN13: 9780873896399

ISBN10: 0873896394

Cover type: Paperback
Edition: 2ND 05
You Save $39.60 (45%)
$48.40
Condition: Very Good
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Summary

This best-selling reference book has been completely updated and expanded!

The Quality Toolbox gives quality practitioners a choice of a variety tools for dealing with the wide variety of situations that occur on the road to continuous improvement. It includes a variety of matrices and flowcharts, data collection and analysis tools, tools for planning, tools for analyzing processes and discovering root causes, and different forms of brainstorming and other tools for generating, organizing, and evaluating ideas. In short, the means to accomplish change.

In updating this book, Tague has added 34 tools and 18 variations. The "Quality Improvement Stories" chapter has been expanded to include detailed case studies from three Baldrige Award winners. An entirely new chapter, "Mega-Tools: Quality Management Systems," puts the tools into two contexts: the historical evolution of quality improvement and the quality management systems within which the tools are used.

Benefits:

This edition liberally uses icons with each tool description to reinforce for the reader what kind of tool it is and where it is used within the improvement process.

Other Editions of Quality Toolbox

Quality Toolbox by Nancy Tague - ISBN 9780873893145