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Quality and Performance Excellence

Quality and Performance Excellence - 8th edition

Quality and Performance Excellence - 8th edition

ISBN13: 9781305662223

ISBN10: 1305662229

Quality and Performance Excellence by James R. Evans - ISBN 9781305662223
Cover type: Paperback
Edition: 8TH 17
Copyright: 2017
Publisher: Cengage Learning
Published:
International: No
Quality and Performance Excellence by James R. Evans - ISBN 9781305662223

ISBN13: 9781305662223

ISBN10: 1305662229

Cover type: Paperback
Edition: 8TH 17


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Summary

Packed with cutting-edge coverage that includes the latest theory and practices from the field, QUALITY AND PERFORMANCE EXCELLENCE, 8e has three primary objectives: familiarize students with the basic principles and methods, show how these principles and methods have been put into effect in a variety of organizations, and illustrate the relationship between basic principles and the popular theories and models studied in management courses. Extremely flexible and student friendly, the text is organized according to traditional management topics, helping students quickly see the connections between quality principles and management theories. Discussions of the Baldrige criteria are updated to reflect 2015-16 criteria. The eighth edition also includes new examples, experiential exercises, and case studies. Providing practical experience, many cases focus on large and small companies in manufacturing and service industries in North and South America, Europe, and Asia-Pacific.

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Other Editions of Quality and Performance Excellence

Quality and Performance Excellence by James R. Evans - ISBN 9781133955931